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November 2023 by Robin Parfitt
If I wanted to be looked up and down and judged like I was in a pageant, I’d run for Miss America. Watch who you throw attitude at girls! You never know who’s walking into your store. I spent my money elsewhere. It’s too good for you two girls. Keep it up and your Mac store will go under sooner than you can judge the next rich girl walking in.
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November 2023 by Heath
Ginger is amazing! She saved me! I was in desperate need of help in selecting a few products and she quickly helped me find just the right things! Thank you Ginger!!
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September 2023 by Emily Choumbakos
Great experience with Ginger at this MAC store. She was super helpful and knowledgeable. Really appreciate her kindness & her professionalism.
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August 2023 by Cg Productions
Horrible service, go in to see the products and try. First with attitude and I even followed their test instructions. In minutes he comes back to me and accuses me of opening and taking a product. I told him no, he shouldn't steal anything from me, I just took a photo of the product, this was around 10:52 am because I have the photo registered with the time by the iPhone. I told him to call the police or higher as he was accusing me. I emptied my pockets and with a mocking gesture he calls me Latina. I told him again that this is not a costumer services. I took it as an offense to my culture. Then I saw that another employee arrived, I explained to her about it and she did nothing. The girl who offended me came and told me to leave the town. I asked him his name and he just repeated that I left with a grateful attitude. I make up for many years and I don't need to steal an Incredible Hight light.
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February 2023 by Paola Golubinko
I've been a MAC customer for 20 years and I've never had such an unpleasant experience as I did at BWI with Heather. No customer service skills, was on the phone, avoid going here if you can.
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November 2022 by LaShaun Timms
The associate Dee was very helpful and provided me excellent customer service. I will definitely revisit this location the next time I’m passing through BWI
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July 2022 by Catt Pal
The associate Dee was very friendly and knowledgeable of skin texture and recommendations.
