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November 2023 by Taylor DeVille
I've had to take my car here about 3 - 4 times since 2019 for airbag being stolen, windows broken, rearview mirror being knocked off and to fix a mistake Safelite caused by installing my window incorrectly and ruining my driver-side rain guard. They've ALWAYS been fast, communicative and gone out of their way to check for other issues with my car (like reprogramming it) and always made sure it was safe for me to drive. I have mostly worked with Bryan and he's knowledgable and has always taken care of me and my car misfortunes. Only auto body shop I'll ever use.
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September 2023 by Kristopher Filak
My wife’s car was the unfortunate victim of a hit and run while parked outside of our house. We were recommended to Maryland Collision on Madison by the great guys at East Baltimore Car Care. Bryan Risch at the Collision Center took excellent care of us, he was professional through and through, he was transparent on the costs, and once the parts arrived he made sure they were installed within two days. The repair looks great and we couldn’t be happier with our experience here.
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September 2023 by John Pasko
Some punks tried to steal my Hyundai last week, but only succeeded to break out the window and destroy the steering column. Maryland collision on Madison street in Baltimore picked up the car, towed it to their shop and completed the repair in record time.I strongly recommend them if you need body work .Services: Body & Trim
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September 2023 by Silvia Miranda Filak
Trustworthy. Awesome care. Great customer service!Services: Tires
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July 2023 by Rick Rinker
Great people
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June 2023 by Lady Tee
Never again will I!!! ?????
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May 2023 by Keith B.
My car was in an accident where the passenger side was run into by an uninsured driver and there was visible passenger side damage and the collision knocked my car out of alignment as well, so I had to steer at a left turn tilt for the car to go straight. State Farm listed Maryland Collision Center of Baltimore as a possible vendor for repair. Unfortunately, once the visible work was repaired and I test drove the vehicle with one of their employees and the alignment was still off, drifting to the right; he saw and confirmed the steering was drifting far to the right if the steering wheel was held straight. So, Maryland Collision Center of Baltimore took the vehicle back in and corrected the alignment, and after I did a small test drive and it all appeared to be fine, little did I know, it was not. Once I drove it on the highway, there was a wind noise on the passenger side coming from the door that was hit, so I returned the vehicle and a different employee told me that I was hypersensitive and paranoid. So, I tasked him to go on a test drive, and he confirmed there was a pronounced noise coming from the passenger door. Unfortunately after taking the door apart and putting it back together the noise stayed and I was told that I needed to take it to the dealer which was Toyota to have them do a diagnostic on the vehicle to find the problem. Toyota found the problem and the the small front window was damaged aka loosened from the impact of the Collision and since it was not visible to Maryland Collision Center of Baltimore they could not figure it out or repair it. At this point, I let Toyota do the work with the supplementals being sent into State Farm. I write this review to help future customers choose a more reputable repair center that can fix the problem versus name-calling a customer "hypersensitive and paranoid." It would have been better for them to have test driven the vehicle before calling to say that it was ready for pickup and causing me these great inconveniences. Hopefully, they will do better with other customers because they have lost this one.
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March 2023 by Ian Tormollan
Great experience ! My car was in and out and the paint matched perfectly. I couldn’t even tell it was repaired before. Recommend this place to all my friends and family.Services: Painting
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January 2023 by Elizabeth Smith
Great repair shop! They had my car in and out within two weeks despite the car part shortage and supply chain issues. The mechanics were really nice and thorough. If you need a repair, I would recommend them.
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January 2023 by Monte Smith
They were very fast and kept us well informed of their progress, my car was done in 3 days. Perfect job!!!!???
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January 2023 by Sarah Collins
People here are so sweet, they popped my bumper right back on for me!Service: Body & Trim
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January 2023 by Sharon S
Super communicative and friendly office staff.
