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January 2024 by Joanna Brandt
We had white oak flooring installed in 3 bedrooms. Vijay, the installer from MasterCare, did a fabulous job. He was skilled and efficient with all aspects of the installation. I highly recommend Vijay and MasterCare Flooring.
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September 2023 by Jamie
They installed the floors quickly. I appreciate their great customer service.The prices were decent. No hidden fees or surprises.
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January 2022 by Lynn O'Brien
I was under a real time crunch with only 2 1/2 days between when I had access to my new house and when my movers were coming with my stuff. John Scavilla sent Franklin, his best guy, and one other guy and they got it done. I have already recommended Master Care to a former neighbor.Services: Sanding
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October 2021 by Matt Potter
We have used MasterCare Flooring multiple times at our home and would never use anyone else for hardwood flooring. They are responsive, on time, professional and provide the highest possible quality product at a good price. We trust them and there is no reason to go anywhere else.Services: Oak wood
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September 2021 by John Finnigan
MasterCare is always responsive to our school system's needs and willing to help. They are very professional and timely. We have been a repeat customer for years because of their quality and excellent customer service.
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June 2021 by Patrick Grace
Amazing Talented Commercial Flooring Company - Installed our floors in 2004 and has maintained them for the last 15 years. If you want it done right - Call MasterCare - Best in the business!Services: Wood staining
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May 2021 by Julia Graham
They did a great job on my 130 year old Heart Pine floors. I needed a recoat from the major job they did 7 years ago due to heavy use and they look great with the buff and recoat (did not have to be sanded again). They also did some repair and touch up in a couple small areas that had water damage, and they did a great job blending it in with the surrounding areas.Services: General repairs & maintenance
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April 2021 by Rob Spears
Just wanted to drop you a note to say what a terrific job your company does. The customer service I've received is over & above what would normally be expected and it does not go unnoticed. I had a great feeling about the initial meeting with Jay. The estimate was a bit higher than others I received. But Jay's attention to detail impressed me and I'm always willing to pay more for quality. Boy was I right! Jay has been a great resource & the follow up is amazing. Jeremy, the labor in this instance, was a great guy & did high quality work. He also did a great job explaining things to me. Your company has been an absolute pleasure to work with and you've probably spoiled me for other companies in the future.Services: Staining
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January 2020 by Andrei Mikhailov
Not the best customer service, but not the worst either.
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October 2019 by Angela C.
I am extremely disappointed with my experience with MasterCare Flooring, especially since the company was highly recommended by a trusted friend. The problems started with simply trying to contact the company to schedule an estimate. On the day is the estimate, the MasterCare rep was two hours late to the appointment. He promises to email an estimate within 2-3 days, but more than a week later I still haven't received an estimate. What's more, I am unable to reach the rep directly or through MasterCare. This is a horrible way to do business. I'll be taking my business and dollars elsewhere.
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April 2019 by Melissa Murray
Wow, I cannot say enough great things about MasterCare!! John (Sales) was friendly and knowledgeable. He patiently answered all of my questions thoroughly and kept me informed throughout the process. Jeremy and Ryan (Sanding/Refinishing) were incredible!! The repairs were flawless and the job was done on time and as scheduled. Plus they treated my home with such care. Suffice it to say I was extremely impressed. If I could give MasterCare 10 stars, I would. I will be recommending them to everyone I know.
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April 2019 by USA Pro Floors, LLC
Mastercare flooring is one of the most respected companies in my opinion in the Washington DC and Maryland area. They take their work serious and especially customer service satisfaction, The way they do flooring, its by the book. I take Pride to be one of their Premier Sub-contractor, I could say I have learned a lot from them specially Jay. Most of their work is actually done in house, but because of the excellence of their Craftsmanship, they Get little too busy on summer time, and I get the honor to do the finest jobs I could have ever done, Casinos, Schools, Restaurants, under armour Headquarters, etc. If it wasn't for Russ Great Person and very smart business owner , Jay "My Mentor" fyi just don't ever send your bank statements to him, he might get little angry haha lol , Kevin "best Project manager that someone can find., Lou "Great Business Partner", I don't think my company would be where it is right now, so for that I owe them my life. Keep up the good work Mastercare Floors and looking to keep helping you grow even more.
