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December 2023 by Treasure Rogers-Smith
Since this UPGRADE of MECU System, I'm unable to access my Account. Password hasn't changed prior to this, however; I'm unable to access my Account. Today, I spoke to one Rep earlier after holding for 15 minutes. And at present 11/23, it's been 40 minutes & I'm holding as I'm typing.. I've been an outstanding Member & I'm a Senior. MECU Since then, my concerns have been resolved. Grateful for the grateful, professional and the kind Service that I received. Thank you MECU ?
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December 2023 by Kimberly Jesmer
MECU Credit Union is the worst bank I have ever worked with for a car loan. I purchased my vehicle out of state in Maryland and was put through them for my loan. Every month my payment is due on the 20th I have to externally transfer my funds around the 7th-10th everyday and don’t get my money posted into MECU until the 18th-19th so for one their “3 day transfer” is a lie. And then on top of that their external transfers were down I called once a week from Nov 7th to Nov 22nd requesting an update on my account so I can pay my car payment and was given no answers until I demanded to speak to a supervisor not until then was I magically able to get back into my account after having to create an entirely new account , then since I couldn’t get into my account they refused to take payment any other way except by mail.. they mailed me my car payment on the 17th expecting me to have it to them by mail on the 20th, please tell me how that is even possible when the us postal service is 5-7days. If it wasn’t for the high interest rates today I would swap my loan to a bank that knows what they are doing . SAVE YOURSELF THE HEADACHE AND DO NOT EVER FINANCE A LOAN THROUGH MECU !!!
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May 2023 by J Tisdale
Had an appointment. Almost no wait time. Lots of parking. In and out in under a half hour.
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March 2023 by Tenaea Ariel
Staff was helpful and convenient location
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April 2022 by Sharron J
Always Pleasant When I Go There.
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March 2022 by Michael Swann
I was charged 8 qty $30.00 fees in a matter of days. This is excessive and was not warranted!!! A call to customer service lead to a disconnected call with no return call and no help. This is not good banking practices.
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December 2020 by alfred brown
They are the best.
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July 2020 by Ira Murray
Empty and tellers are very friendly
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June 2020 by Felicha Lloyd
I'm waiting in the drive through line that's suppose to open at 9 am, its 915.
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May 2020 by Toria Erickson
I been in the drive thru line today since 8:20 am and the drive thru hasn't open yet. The time is now 9:43 am! Drive thru supposed to open up at 8:30 am. Smh....
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April 2020 by Sonsiray Moulden
Always friendly, always helpful, always addresses you by name, almost my family banks here. Waiting for them to open
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January 2020 by Erick D
Every time im in the drive thru its atleast a 30 minute wait. Please work on that!
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August 2019 by Gregory Robinson
Today is August 3rd 2019, I've arrived here at 12:30 to withdraw some funds, mind you that this Bank is suppose to be open until 1 o clock in the afternoon, as I am typing this, customers are coming in wondering what's going on, now everybody is in line waiting at the ATM, they literally have a closed sign up without letting anybody know in advance, due to some cookout for the city or event they're going to, very disappointed due to lack of communication!
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January 2019 by Albert DellaRocco
Worse bank to ever have to deal with. Not specifically this branch, the entire bank as a whole. Always an issue, never smooth service. Very difficult to deal with their absurd policies. Larger banks are much better.
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December 2018 by Ramona's Hvac Co.
Never to crowded
