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February 2024 by Andrew Hacklander
The service technician was very helpful and was able to get me in same day even as they were tight on staffing and time, which I appreciate, but the pricing for everything was pretty high. Those are the tradeoffs, I suppose, but in less urgent situations I'd likely shop around a bit more before going back.
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February 2024 by Kay Nelson
If you’re looking for an honest repair shop, this is the place to go! Greg was amazing, and super fun to talk to! ?I’ll definitely be back for future needs!
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February 2024 by Chris Efinda
My car was towed to Meineke Car Care (800 W Patapsco Rd, Baltimore) after a breakdown on the highway. Greg, the manager onsite, immediately attended to it and the technician advised me on the way forward. Kudos for the professionalism and friendliness. Highly recommended!
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February 2024 by Greg Rowe
Under new management. Come check us out. Great service and expert technicians.
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January 2024 by Daron McIntosh
I trust them with my car but the prices are sky high. They said I needed to replace my thermostat after they installed a new radiator to my car. It was 290 dollars to replace it. So I went to AutoZone and bought me a thermostat, which was $60) went to a different mechanic and got it replaced for 80 bucks. So that’s $140 which is half of what they were charging me just to put the same part in my car. Then, they said I needed new brake pads and rotors for my car. They wanted $600 to do that even though I can just buy what I need and go to a different mechanic. I trust Meineke but going there is highway robbery in my opinion. If you want cheaper price to fix your car, I’ll definitely recommend you to buy the parts you need for your car and trust a mechanic to do it for you because who wants to spend double the amount unless you got money like that lmao
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December 2023 by Samir Nelson
Great job great prices but, my oil reset was not done
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November 2023 by Jayaprakash Srinivasan
My minivan suddenly lost its power steering on the way to work. I had it towed to Meineke Car Care Center located in 800 W Patapsco Ave, Baltimore as it was close by. Since then it has been a wonderful experience. customer care person Mrs.Hovani at the front desk provided a detailed explanation of the issue and the work that needs to be performed. I told her about my concerns that I needed the minivan by evening since I had to drive back. Before 3 pm I get a call as well as a text stating that the work has been completed. I have driven over 300 miles since the repair. Everything with the van looks great. Thanks Hovani for the wonderful work by your master technician.
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October 2023 by patricia welch
Brought car in due to squeaking brakes. No problem found. Recommended cleaning. Problem solved! Appreciated honesty. Will definitely return to this shop.Service: General repairs & maintenance
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August 2023 by carlos escobar
So-so-They ordered the items required but delayed a tire. A simple tire that is easy to find.I like the customer service of the Spanish manager who worked on Saturday.
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August 2023 by Terry Anderson
I'm glad to hear that majority of you had a good or great experience with this shop. My experience was not so good. I went in because my shifter was getting stuck in park. In the beginning I felt like I was receiving the orientation service but, I left feeling like I was being taken advantage of. I dropped my car off for a diagnosis which cost $135.00 give or take. The next evening I received a call stating that the problem was that I had a lot of objects that fell in the cracks and was preventing my shifter from moving. Then I was told that my warranty may not cover the cost of $500.00 . I said, asking him , that's how much it would cost. He replied, that's how much it cost. He then said, the work is already done. In a nutshell, he tried to charge me for work that I was not aware was being done. We went back and forth for a few and he said to me that he will call me back, let him see what he can do about the price. Well he dropped the labor cost and all I paid for was the diagnostic. Then he told me that I will need a new shifter and shifter cable which will cost an additional $800.00 . I was able to drive my car home but, what was the 500.00 for. What labor was done. I still the car fixed. So I would have paid 500.00 for nothing because I still need the problem fixed.
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July 2023 by Lennox D.
I brought my vehicle to this Meineke ( 5520 Baltimore Nat'L Pike Rt. 40, Catonsville, MD 21228) for service on March 1, 2023. I spoke to the Service Advisor and General Manager, Bernie Hogan, who quoted her a price of $618.50 to remove and replace the valve cover gasket. I soon found out oil was leaking from the gasket valve cover.I spoked with the Store Manager, Kenny Clark from Meineke. The manager told me the repairs was fixed by replacing the gasket with a new cover and tightened the bolts. Hover, when I got a diagnostic,the mechanic lifted the hood of the car, motor oil was on top of the gasket cover, on the bolts and leaking. Oil seeped into the sparks plug, causing the engine light to come on. I took my carback to Meineke on May 11, 2023 to service the repair. Kenny Clark advised me that he drilled and re-tapped the bolt holes that hold the valve cover down. I took my car to Ourisman Chevrolet of Baltimore and the Service Advisor notified me of the following damages: Valve cover gasket replacement: to start: replace valve cover. Bolts installed not correct fasteners. Oil still leaking. Total Cost for Repair: $469.30. Cylinder Head Assembly: after removing the valve cover gaskets, they found after market bolts were sized to fit. Attempted to try time certs to fix the head and front cover, but was unsuccessful. The holes made for the larger bolts are too large. The cylinder head and front cover must be replaced. Total Cost for Repair: $6,805.97. Ourisman Chevrolet advised me that my car is inoperable to the damages caused by Meineke's negligence.
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July 2023 by Courtney W
The customer service is top notch- every time I call they're helpful and provide me guidance on what I may need. They do not try to oversell or sell you services that you don't need. They are quick and their work is top notch. This is my new car care place and I am so grateful to have a place I can trust.
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July 2023 by Jemela Jiminez
This is The Place to go for all your automotive needs. First class customer service. The Front office works very hard in sourcing parts and updating you on the progress of your service. The Mechanic walks you through the entire service and is available for any additional questions. Great pricing as well.Services: Auto brake repair
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July 2023 by Darlene Mcclamy
A very nice place to visit. Friendly and knowledgeable in answering questions. Thanks to all who have made my experience enjoyable. From the management to the mechanic secretary and General Manager thank you all for your professionalism.Services: Electrical repair
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July 2023 by Lester Osborne
I was so happy to find honest people for a great experience. The mechanic was really honest and that's awesome by it's shelf. Thank you for great service.Services: Brakes
