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February 2023 by Regina Heredia
(Translated by Google) Very good friendly respectful staff(Original)El personal muy bueno amable respetuoso
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February 2022 by Rose Pappas
Great service & great people ???
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September 2021 by Ms. Dell L. Wilson
If I could rate a zero, then I would very well would give that rating. Definitely, multicultural sensitivity training is needed for Dannya. No customer service extended. Dannya doesn't seem to know how to interact with individuals of nonnative Latino descent. Also, seems to have sheisty mannerisms. She had attempted to add the store's WiFi information (told me no one else has objected; no login PW given) on a new device, after learning cash vs card would be used for the purchase. Scandalous!!! Another nonLatino Woman and her children came in for service, but was told she was only servicing payments, due to installations that needed to be done. Meanwhile, two other Latino males were provided patient, full explanations in their native tongue. One taken out of turn in the wait line (hour plus+ of valuable time wasted), prior to myself. No installations were done for the males.Bottom line watch the actions of Dannya when interacting with your devices, especially in these nefarious times of rapid rise in identity theft. Upside, Kat was very pleasant, helpful in understanding the products and deals. It was unfortunate that it was the end of Kat's shift, but instructed Dannya on how to close the deal and give great customer service. It did not unfold in that fashion.**With all due respect Mr. Mulligan chatting is null and void.**Suggestions: 1)Get Danny's multicultural sensitivity training.2)Audit all accounts she has installed for overcharges and illegal logins after device purchases. 3)Make your customers aware of having the Store's WiFi account saved on their devices, along with the potential personal and financial security threats. 3)Ensure 2 persons are working for check and balance system. 4)Acquire reliable computer systems that do not falter, during business hours. 5)Reduce the wait time for service in your establishment.
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June 2021 by Rachel Brown
Great service??
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March 2021 by Aj Blackwell
Store doesn't honor posted advertising or promotion!!
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February 2021 by justo garcialuna
Charged 25dlls extra , I went to diferent metropcs store , charged exactly what supposed to be,,not going anymore,,?
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December 2020 by D C
The person who helped me with my purchase showed great professionalism and was very knowledgeable. She seemed to a very valuable person in her field of work.
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October 2017 by Honesty is The Key To Sucess
They scam people out of there money. Don't ever go here they cheat you and rip you off. And have the worst attitude employee.
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February 2017 by Williams Benitez
Amazing costumer service, really enjoyed my service and my family loves MetroPCS
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February 2017 by Todd Matherly
Always have the phone i want and the best customer service. I only buy my phones here.
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October 2016 by Diego Pomachagua
Nice ace to buy a phone. Customer service was excellent.
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October 2016 by Dev D
Good customer support...
