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July 2025 by isaac d
Very friendly store and reps are very professional.
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July 2025 by Lana Nicks
Good customer service
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June 2025 by Tony Banton
Well today I've waited 20 minutes to get waited on just to pay a bill with only one person in the store.
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June 2025 by Random 777
Jumd is the best sales person I ever saw, he has a solution for all tech problems for the phone. I loved the experience.
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May 2025 by Estefany Lopez
Today I showed up and did not go well at all. After so many times of coming, this experience was awful. After they changed the place with new workers, it isn’t the same. The guy seemed so disrespectful, including that it didn’t look like he wanted to be at his job. I will definitely not come back.
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April 2025 by Shannon Diggs
See I never know who I can believe anymore even when it comes to the department stores these days because at the end of it all the store is still ran by human beings well supposed to be human beings but sadly I know about other stores that there's been people that has done cruddy things to people that trusted that they won't have any problems doing business at the department store but please believe me I have had it happen to me by a manager for boost phone store in Baltimore City and other stores, so be careful
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June 2024 by Henyel Isaias Jimenez Gutierrez
Terrible attention, I arrived trying to obtain accounts and they didn't even want to give me information in a bad mood, a kid with no desire to serve clients...
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April 2024 by Huey T
Customer service so so just enough to sell me a phone and get me out of their store didn't show me how to work the phone or show me how to set it up just hit it and quit it. Had to go to another MetroPCS store for them to show me how to use the phone on Liberty heights.
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December 2023 by Beverly Greenhill
GREAT CUSTOMER SERVICE ⭐⭐⭐⭐⭐
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August 2023 by Scarleth Pereira
Excellent service and they have very friendly staff and they answer all your questions and above all they assist you in your language
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June 2023 by Ed Batz
Went in to get a new phone today and had an awesome experience ..... Caroline was a huge help and set everything up for me .... She was awesome .... Thank you so much.
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March 2023 by Will Thomas
Metro by T-Mobile store in this area. The staff was very nice and they kept apologizing because we had to wait on the phone so long just to cancel a line and we appreciate that. We know it wasn't their fault. But if the corporate office is reading this, you need to do better. We should not have to sit on the phone for almost an hour just for you to cancel a line... Five stars to this location
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December 2022 by jessica sensibaugh
Let's just say I am not the best with electronics or phones. But Caroline always makes the visit quick and easy.
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December 2022 by Rissa Walton
The store rep. Carolina , she gives such a wonderful service , i have been a loyal costumer at this location just for her , always leave the store with a big smile and very satisfy.
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December 2022 by Bug jr jr
Caroline was awesome very thankful her getting us switched over it was a complicated process because of the previous phone carrier but she didn't quit until the job was done ?
