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October 2022 by mahamane maiga
This is the worst M&T branch in Maryland, the service is horrible and they’ll tell you one thing and turn back and tell you they didn’t say it. They asked me to wait an hour for one transaction just to tell me that we didn’t tell you to wait because we cannot do your transaction.
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May 2022 by Rudell Thompson
No one greeted me at the door but the cashier was nice
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April 2022 by Charles Venter
Customer service is lacking!
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August 2021 by Charles Johnson
Wait time is horrible. Most unprofessional bank I've ever been in. Customer service training is strongly recommend.
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August 2021 by Ajith menon
Terrible customer service .Tellers are rude one in particular .Long wait times ,I made a mistakeOf opening my accounts here.Please bank elsewhere.
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March 2021 by annmarie burrell
Long wait disrespectful and not helpful at all. They need better customer service reps. They have no mNbets
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February 2021 by Tia Davis
Never crowded, fast paced, polite customer service.
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February 2021 by Shirley Lapt
Staff is always pleasant and professional.
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February 2021 by Avi Gordon
great bank and service!
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January 2021 by Dyson Nikki
Always a long wait. One teller that doesn't know what she's doing. Managers just walk by and offer no assistance. I didn't feel like my time is valuable to this branch. I will travel further for better treatment and customer service
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December 2020 by oslen collis
If I could give negative stars would. Had an experience with the workers here and they were horrible. Treated myself and my mother like dogs which was even more wrong since my mother is a senior citizen and should be treated with the utmost respect. Just because we had a question and needed clarification on something they took it personal and told us we needed an appointment which they did not tell any other person in the facility. Then without again taking time to listen to us they told us to wait outside (where it was about 35 degrees). This not my main branch but was my mother’s I told her never to set foot in this bank again the service is terrible.
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November 2020 by Maxine Taylor
Denise the teller has great customer service, thank you so much for helping me...
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October 2020 by elizabeth dorsey
It's the best bank I like the best ?
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July 2020 by Alison Velez Lane
Thank you, Laurice Brice for your professionalism, patience and problem solving. I appreciate the time you spent resolving my issue.After a day of enduring a hot facial mask ? and hot tempered people, I was overheated and overwhelmed.Again, thank you for your hospitality and congenitally when complement your banker skill, keen knowledge and sincere support.Alison Velez Lane, J.D.
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May 2020 by Tierra Tyler
Always a wait, sometimes rude.
