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January 2023 by Loquetta M.
I wouldn't recommend for business. I have been to this branch twice this week and was not able to receive the help I needed. Ms. Washington, who does not normally handle business accounts tried her best to assist me. I really appreciate her patience. The bank managers always seem to be busy and never have time to meet with you. The fees that hit my account for depositing money is outrageous for a business account. Will be taking my business somewhere else.
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December 2022 by Pandey Digital Photo 9847166641
I came yesterday, iffy helped me with all my banking needs
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December 2022 by Jenna Betts
I had an issue with my rent payments and Tenise went above and beyond to help me. She was understanding of my situation and did her best to help me through a tense few weeks. Thank you so much for your help Tenise! You’re the best.
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November 2022 by J K
I had an issue with my rent payments and Tenise went above and beyond to help me. She was understanding of my situation and did her best to help me through a tense few weeks. Thank you so much for your help Tenise! You’re the best.
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October 2022 by CattttMD
I banked at this branch for years prior to moving to a state where the M&T is not available. They were always helpful, professional, polite, and patient with me. I also found the telephone representatives to be very helpful and, again, patient, which means a lot to me.
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June 2022 by Jeannie Marcus
Phone service needs to always have a “real person” answer a call.If I need to speak to my bank I DON’T WANT TO WAIT 24 hours.That’s NOT good customer service. Especially when they hold my money!
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May 2022 by Dr. Joanne Vizzini, Dr. V
This bank used to have a manager who cared about his people, went out of his way to be sure his staff was polite and friendly. I have banked here for 15 years.The new management team and teller experience was awful. No one was interested in being helpful, instead they owere busy chatting and going to get coffee. The teller didn’t look at me as she had her phone in front of her at her window, placed do she could view it while actually talking to me.The manager said I know you but I don’t know your name so “I won’t help you.” And walked away. Who are these people? What’s happened to the bank where I have been treated with dignity and graciousness all of these years?
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April 2022 by Theresa Alexander
Customer Service get no stars ! There aren't enough tellers and not enough worker's for your banking personal needs. They are not friendly ! Seems so cold there.There is a very long wait that they don't seem to care about. Don't go there or you will be sorry !
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August 2021 by Juliana F
Very poor services! I came late for my appointment and the person I was to meet already left. Was asked to seat and I waited 15mins and no one said a word to me. They were not nice to a customer I met. I am never going back there. Worse banking experience. Came back so annoyed and you can't create an account online. I have never been so mad at any service in my life!
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May 2021 by Austin Brown
Staff is always helpful. Travis always welcomes me with a handshake and a smile. Very efficient time spent when I am there. I really enjoy this branch.
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January 2021 by david bruce
Poorly ran branch. Customer service is totally unacceptable. Understaffed branch.
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September 2020 by Juliana Funkuin
Very poor services! I came late for my appointment and the person I was to meet already left. Was asked to seat and I waited 15mins and no one said a word to me. They were not nice to a customer I met. I am never going back there. Worse banking experience. Came back so annoyed and you can't create an account online. I have never been so mad at any service in my life!
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June 2020 by gale ribakow
They need to hire more people, people that want to work.. I've had to use this bank for 15 yrs due to work, there has NEVER been 2 people working the drive through window. Even now when the inside is closed there is 1 person working at the window and the line is to the street! I was the 6 th car and literally sat in line for 50 minutes! And no it wasn't possible to get out of line because it was around to the front of building.
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March 2020 by Henry Farkas
Nice, clean bank, but they have a higher interest rate for auto loans than PNC bank.
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October 2019 by Batimorehasthehighest Electricbillsintheusa
Great place but C photo Truth
