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January 2024 by Annie Aguzzi
Gee I have mixed feelings about this place. It was my first time there so I wasn’t familiar with their process. The guy who first greeted me was very nice but my technician was a little bit on the rude side maybe I can perceive it that way and perhaps it’s just a language barrier. My nails were ok and certainly better than when I got there since I waited too long to redo. Here is the thing though why use the air to dry when I could have gone under one of those UV light machine which was right next to her. I was put under one of those air dryer consoles (think a fancier version than a fan) And also why not use a dryer solution on my nails. I was left alone drying forever without anyone checking on me until I just asked somebody “Hey do you think these are done?” I wanted to tip her regardless but she said machine did not allow her to. Meh! I don’t think this is going to be a repeat. I was really not wowed.
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January 2024 by Selena
The worst salon ever!The manager "Nick" is so rude and has anger management problem. I asked him to change the manicure color and he started staring at me in a very rude way!I never going back to this salon... Also once I saw that one of male technicians was massaging a woman leg in a very unappropriated way during pedicure! I didn't say anything but JUST BE CAREFUL
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January 2024 by Amber Karnes
Beautiful experience! Meticulous attention to detail, clean, smelled great, lovely decor. Very professional. Best massage ever. Thank you will be back.
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January 2024 by Andria Lawson
12/10: Called to schedule an appointment for that day. I was told to come in before 1PM. I did so. Picked out a color, the sign in tablet wasn’t working, there I sat holding red fingernail polish. The polish spilled all over my hands & coat. When I asked for assistance, it was like I was begging for help. I’m so disgusted, by the way, I’m a black woman & this has been my experience mostly w/ ppl who don’t look like me… My two year observation. My review keeps being edited, please defer to Yelp! I filed a BBB & Maryland Civil Rights Complaint the business has not responded, to neither.
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January 2024 by kenna hardy
Always does a great job clean space
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January 2024 by Diana C
slayyyyy for $75 i couldn't ask for more
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January 2024 by Adrienne Bergeron
Love this place. I don’t even look for other places in the area because they’ve always done such a great job. Lin is my favorite!
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January 2024 by Billie Shabazz
It’s a never again for me.Old lady did my pedicure and had such a bad attitude she ended up pricking my skin. I’m praying I don’t get a fungus (I noticed the tech next to just wiped down the pedicure bowl next to me, no cleanser or disinfectant used).I was worried because she was filing & clipping cuticles in between polish coats. As I was looking at the polish to see if there were any lumps she yanked my foot back.I won’t be returning.
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January 2024 by treasure gee
Nic, is the best on nails....Q and Nancy do really good on pedicures...
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January 2024 by Nora
I visited this salon for the first time yesterday. I came in for a gel manicure and pedicure. I was being serviced by a technician named Ro. The pedicure was sub par. I had to tell him give more detail to my feet because he was not doing much with the cuticle cutter. He also barely spent any time scrubbing my feet which I also had to vocalize. Next issue was the gel manicure. They were out of the original colors that I wanted so I had to keep switching colors. The color that I ended up choosing did not look the same as it did on the nail display. We tried applying more layers but the color was still different. By this time the store was closed, so instead of being inconsiderate of the technicians time (this was the day after Christmas), I decided not to complain about changing the color at that hour and instead, I knew I would call the next day. The next day (today) I called and explained that I was unsatisfied and asked if I could come in to get the color changed. I told the manager that I did not mind paying but I did not believe I should be charged full price and hoped we could come to a compromise given my unsatisfactory experience. To my surprise, the nail manger told me it was basically my fault for choosing the color and I would need to pay $30 for a polish change because of the “labor” of the gel removal. I then asked if I were to remove the gel myself, how much would it cost? He then replied, “$30, because it’s not fair to us to have to do your nails over”. Given I was a first time customer, I was completely shocked and disappointed at the poor level of customer service. Even if he were to say, “it’s normally $30 but I’ll give it to you this one time for $20 since you’re new”, I would’ve happily paid and they would have gained a new customer. However, given he could care less about providing good customer service, and even told me “go on Google”, they have lost a potential great customer. I will not recommend this place to anyone!!! Go to a salon that respects their customers satisfaction because they have clearly forgotten that without customers, they would not be open!
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December 2023 by Samella Koroma
Great place! Amazing and patient artists!Services: Foot massages
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December 2023 by Jacquie Taylor
I absolutely LOVE this place!! The atmosphere is relaxing & peaceful for self-care. With an enormous variety of services, you can rest assured there’s something for everyone. I’m NEVER disappointed. Today, was gel manicure by RO and the Pumpkin Spice Spa Pedicure and OMGGGGG!! What an experience..Vivian’s hands are gifted!Services: Foot massages
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December 2023 by Kamaria Cayton Vaught
Love my nails that Chanel did. I showed her an inspo pic and she made it even better. She took her time and you could tell she is dedicated to making fabulous nails.Services: Nail art
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October 2023 by Camela Jones
I’ve been working in Baltimore for 9 months. I travel. I have to find my spa services every city & I lucked up on this gem. Always friendly, CLEAN & great services!I love them & my nail art is FIRE!!!! ♥️Adding Chanel to your team was top tier!Pedicures are the best. I literally waited to come back here for that service.
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October 2023 by Meghan Polinski (Meg)
probably the best experience i’ve ever had at a nail salon. very clean environment and everyone was very nice.hiep did a fantastic job with my nails (hands and feet!). if a nail didn’t turn out right, he would buff down the area and reapply to make sure it was perfect. sadly, i’m from NC so i won’t be able to come back. however, if you’re trying to find a nail salon to go to, this should be the one you pick.
