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January 2024 by Eric G Hopper
Always have what I need and customer service is good.
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January 2024 by S.A.P. Automotive Group
They always come in the clutch.Thanx to my man Dan!
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January 2024 by Wayne Womack
Good service and clean place to
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November 2023 by Maria B
These workers are very rude & not professional
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September 2023 by Williamson7482
Horrible store walked in asked for a 31 series battery. Which is a part number for a battery. Was told they need to know make and model of car or truck. They couldn't use battery number to look up battery.
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August 2023 by Gus Feher Jr
Funny that I could not find something I really needed and they where more then happy to call all there stores until they located what I needed.The Belair store manager was very helpful. THANKS AGAIN. Gus.
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February 2023 by AJ H
Come to find out this is not a corporate owned store but a Franchise so certain policy don't apply. Unlike Autozone they don't keep your info in the system so when you have a warranty issue, you have to provide the ORIGINAL paper receipt, and who keeps track of a small paper now days. They bank on you not having the receipt so they can save money on low grade Chinese junk parts you pay a premium for. You are way better off buying cheap parts from Autozone or Advance Auto.
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November 2022 by Jeannine Bateman
So un professional get hung up on and then get told to not call back when I question the price that my receipt says to what was charged to my account. When I never yelled or raised my voice till you tell me bot to call back tou need to deal ith the customers then was given a number to call that doesn't deal with that.
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October 2022 by Edward Rinehart
We were there on a Saturday. Two Counter Attendants. The lady was efficient and the Male needed a vacation by the way he treated customers.
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July 2022 by Ryan T
I've had 3 excellent experiences here. Dan is a stand-up human being, helpful and had perfect insight on fixing my elderly family member's truck! --Cheers and thank you so much for your assist!
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May 2022 by Andrew Lane
Bought a four pack of spark plugs. They didn’t check to make sure there was 4. I ended up with only 3 plugs. Went to return and they were not in stock. They ordered them and I Ended up going back for a third time to get what I needed. When I got there, I was helped by the store manager, Eric. I asked to exchange the entire pack rather than him give me a single additional plug. I stated that I was suspicious of the other plugs considering I was missing one beforehand. I was accused of being overly suspicious despite being told it would be OK from the employee who initially ordered them.
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May 2022 by Fernando Ramírez
The person in charge is disgusting when you go for a guarantee without hearing what the problem is, he responds immediately that there is no guarantee and that the part cannot be defective since everything they sell is perfect. I went to face Erick who says that he is the person in charge. and when he arrived at the store he did not want to show his face, he has terrible customer service, that's why I do not recommend it
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May 2022 by Marcos Diaz
Had my parts... just didn't need to come back for the right one...but they do okay
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April 2022 by Stephanie Refo
Fred is the man, love this NAPA! I come here as my go to shop.
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January 2022 by Jaywife Bydefault
Ms Joyce is absolute TREASURE to your establishment!! You should be thankful to have employees like her.thanks ms Joyce...Jay
