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September 2023 by Frank Cowman
They were out of a lot and the girl at the register was on her phone for at least 5 minutes and I finally got checked out after the girl who made the sandwich finally came over and took my money!!!
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August 2023 by Food Lover
The cashier was very rude.Soon as I walk to her she told me they had no hot food so when I order a tuna sandwich, she repeated herself about not having hot food. Then I said tuna it’s supposed be cold, then she said well we are out of tuna and when I said ok thanks, she started to insult me with the other coworker.I just wanted a sandwich not get roasted ?
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August 2023 by Hae-In Lee
Employees attitude was terrible.
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August 2023 by Enma Lopez
The cashier was very rude.Soon as I walk to her she told me they had no hot food so when I order a tuna sandwich, she repeated herself about not having hot food. Then I said tuna it’s supposed be cold, then she said well we are out of tuna and when I said ok thanks, she started to insult me with the other coworker.I just wanted a sandwich not get roasted ?
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August 2023 by Jennifer L.
The food is actually pretty good compared to the majority of airport options. However, I would never come back here simply due to the horrible service that everyone else keeps mentioning. The older woman that put together my salad kept mumbling things under her breath and got mad at me for not being able to hear her when she barely spoke up. I rarely care about service and don't expect anyone to kiss my butt, but the way this woman acted would be unacceptable in any context.
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August 2023 by Kate K.
They are out of things like food containers, so you can't order certain items. Half of menu they don't have. No oven for sandwiches. Must pay extra for everything. Not sure why they are even in business, doesn't seem like they want to serve anyone.
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August 2023 by Pamela Davis
Should have read the reviews. Ordered a Breakfast Burrito with Bacon.. out of Bacon. Ok, Ham. She gets it made and starts to roll it without the sauteed peppers. Oh, out of those too. Typically it’s a good thing to know before you make my burrito. If I wanted ham, egg and cheese.. McDonald’s was half the price. Then, they don’t heat so it’s cold and cheese is unmelted. Ask to nuke about 30 seconds.. annoyed stare from gal that already looked miserable as hell. Yeah.. if I worked there, I’d be miserable too.
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July 2023 by Miguel Huertas
Only cash this morning, no bagels, ice cold butter.
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July 2023 by Dionne N.
My 13-month old and I got sick from the tuna sandwich. Also, Rude staff who were more interested in how much longer they had until they got off and joking and laughing amongst themselves instead of providing great customer
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June 2023 by Harshul Gupta
Complete waste of money, nothing is fresh and the people working there just have a terrible attitude. If you get a sandwich it’ll be 90%
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June 2023 by Anissa Jones
Online it says it opens at 5am. So a line had formed. There is no sign outside that says it’s open later. And the 2 works never stopped to say, we open at another time. Instead, a man who had been waiting the longest, asked at 5:05 and a worker said 5:30-6am. Weird that there is a range of time to open. Frustrating that neither worker was kind enough to say this to those waiting.
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April 2023 by Justine Enns
I don't usually post reviews but was extremely disappointed in a breakfast sandwich that I watched them microwave and then which turned out to be still not quite warm with the English muffin not even toasted. You're better off going to McDonalds next door.
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April 2023 by Batbayr Khuslen
Rude staffs!!! So disrespectful and arrogant. Server guy was so aggressive. Everything was so bad. They have to wear gloves and mask. Dirty hand!!! They were spitting out on my sandwich!
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March 2023 by Travelchristie T.
Horrible customer service by Sheri who refused to add jalapeño to my breakfast burrito. She was very rude and said "that is not what is comes with"...She even said that she some will give them to customers but she wasn't today. Sheri was also very rude to her coworkers when she tried to help me...She scolded her and said.."I said no jalapeños! If we give it to her every one will want them and I only have you working!" So very rude right in front of all the line of customers! Horrible customer service. And when I complained she said "You should be glad that I even let you know you couldn't get it. So RUDE!
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February 2023 by Krista Corr
I just had a delicious breakfast burrito. Next time I’m at BWI, I will get another. The 2 women who served me were fun, funny, very competent and clearly cared about customer service. A nice find within an airport.
