Oil Change in Baltimore, MD

“Team at Charing Cross Care Center:

Where do I even start with this letter of immense THANK YOU for your TRULY Trusted service, reliability, professionalism, and care(no pun) that you have not only given to me and parts of my family but your community far and wide in not only Baltimore city but I’m pretty sure; statewide. I say that because I (as I’m sure most other customers probably already do too) travel with confidence to your shop from wherever life may take Us for all of our car care needs. Thats how much of an incredible impression you’ve made with our family!

You’ve been providing trusted care repair/maintenance service to us personally for about 20 years on multiple vehicles. I don’t know where the time goes but it goes. My son was a toddler when we were first referred to your shop and now he’s 21 ?. Time and Time again, you have never let us down. Never. And I don’t say that lightly. At the time, the team was headed by Larry and your Master mechanic Dan (I believe) and they were the epitome of a trusted team who did great work and it looks like they’ve passed the baton exceptionally well!!

We’ve had multiple times of major work done here from (our very first experience there was engine repair) and also regular yearly maintenance/minor repairs(oil changes, brake service, battery replacement, and tune ups) etc. and after each time, our cars not only ran like new but the life of the vehicles extended well beyond its time. You guys trustfully and responsibly price compare parts which is greatly appreciated these days when anything is overly expensive. You make sure to put special focus if cars need major work done and additionally provide a quick day turnaround for minor/yearly maintenance service.

Remarkable service with integrity and strategic time management. The proof is in the pudding…No BS

Based on some of the Google reviews, we definitely aren’t specially treated. Your team clearly extend that to EVERYONE as any decent and credible business should. But if someone in the comments had a less than 4 star experience, please give them one more chance to right it. Our experience with your team truly set the standard and that’s why I don’t hesitate to name drop your business to ANYONE with the quickness!!

Again, to take the time and write this was a pleasure and an honor/token of gratitude. We appreciate what your team, past and present, have done for our family and more importantly this Maryland community! You guys are a gem to the community and it’s TRULY and largely evident that you absolutely LOVE the work that you contribute for people who rely on your car service to help them get back on the road SAFELY but promptly with their vehicle. You’re undisputed in your work.

Please feel free to extend this thank you to the former team as I’m sure they are enjoying the fruit of their great labor of being community providers.

Stay safe, Happy Holidays, and Take care until next time ?

Warm regards,
The Jones Family

*Grateful Customers since 2006/2007*”

“This is my permanent go to for all of my car needs. Your car is one of the most expensive purchases that you will make, and you want to trust the care of your car to someone that you fully trust. Hamilton Tire and Car Care Center is a mainstay in this community, and that speaks volumes to the trust and dedication that they have instilled. I have referred a lot of people to them, and they are all satisfied with the work done on their cars. Mike is terrific and he has high expectations for his mechanics. He takes his task of resolving your car issues very seriously, and won’t stop until you are satisfied and your issues are resolved. Hamilton Tire and Car Center is #1! Thanks again Mike!”

“These guys are great. I had squeaky brakes and another shop quoted me at $1100 because they said I needed new brakes, rotors, calipers, piston press etc… I took my car here and they said the brakes were fine they just needed some lubricant and minor adjustments. Haven’t heard any squeaking since and saved around $1000. This shop’s honesty is refreshing in a world where everyone is just trying to squeeze every penny they can out of you. Highly recommend.”

“The gentleman in the office helped me inflate my tires today. They were super friendly and professional! The store is clean, and I’ll definitely come back again for future services.”

“Their customer service is beyond compare. They are patient and do a good job explaining things to you. I cannot recommend them enough. I drive from Towson to get my car serviced here - it’s worth the trip on 695!”

“I have to give full marks to Frank Whay. He successfully diagnosed and FIXED a long standing electrical issue with my 2006 Chevy van. I was at the point of getting rid of the vehicle. Now, I think I will keep it. The crew was skilled, friendly and worked fast. Couldn’t be happier. Will definitely bring my van back to this garage.”

“I was so happy to have been recommended to Keswick Auto by a neighbor. I found Jamal and the team to be prompt, efficient, fair in prices and honest in what work was necessary. I highly recommend Keswick Auto and will definitely be using them for any future auto care.”

“My vehicle was made road trip ready by the all the employees at the location on Merrit Blvd. Every employee made the expierience amazing. Friendly, professional, and knew thier jobs. I will return to have me vehicle serviced at this location again.”

“I recommend this shop. My family has used the services of Gary and the crew at Master Techs for maaaaany years. Many places can feel shady, untrustworthy, or pricey for no reason. There is no nonsense at this shop. You get what I'd say is more than what you pay for because they do great work, and assure that whatever problem you come in with is taken care of so you can leave feeling confident about your vehicle. I've also gotten a vehicle inspection from Gary and the price was fair, and the inspection was thorough! I felt reassured that my vehicle was ready for the road thanks to Master Techs”

“Can't say enough good things about Buckingham Auto. They are very thorough and keep you posted. Show you your old parts and are very honest. Shop is very clean. They go out of there way and check everything.”

“The Staff was and is excellent! I recently just got my first car. Its a used car but new to me! I had a bad with Mr.Tire down the street and my Mother suggested that I use Jiffy Lube because she has always had an excellent job done to here with all the cars that she had! I came in and all three employees treated me and my Mother with respect. They broke everything down to me from suggestions for the type of oil I should use down to explaining everything I needed to come back to fix soon and I could come back and get everything done over the next few weeks. Only thing I forgot to ask was for them to rotate my tires but I will get that done next Month when I go in to get the last 3 or so things done. Thank you to this great staff and keep up the great work!”

“I went to get an oil change and ended getting that plus more which I needed because the mechanic took Time to look for something that other dealers and mechanics do not”

“The service was again super awesome! These people have a friendly attitude and are knowledgeable about vehicles and not pushy to just get you to spend more money. I love going there and will continue with both of my vehicles getting services there. Thank you Wilkens Avenue Jiffy Lube!”

“They overfilled my oil pan. My oil stick oil level was a good half inch away the marker for full. I will try going to another Jiffy Lube the next time I need an oil change.”

“Just had my oil changed and windshield wipers replaced. The team did an amazing job and had me out of there in less than an hour. I wanted to apologize for turning down the volume on the waiting room television. I didn't mean to offend, I wear hearing aids and it was just so loud. I apologize for not asking first.”

“Been going here since back n the day . New ppl n owners ,quick n cool . If u feel they missed something point it out n let them know ,they will take care of it .”

“Such a wonderful experience all the way. Colby was very helpful in explaining my brakes to me, even letting me know I didn't need rotors, just pads, saving me $100's of dollars. The gentleman behind the desk was great as well. He got me in and out in 1 hour, I was on my lunch break and was in a time crunch. I would absolutely recommend this location to anyone needing honest and reliable service.”

“I would like to take a moment to recognize the outstanding service at the Walmart Tire Center in Middle River, Maryland.

Ms. Phyllis is truly exemplary in her role at the front desk. Even when faced with difficult or impatient customers, she remains calm, kind, and accommodating. She carries herself like a caring but firm mom who keeps everything running smoothly. Her professionalism and warmth make a stressful situation much easier for customers.

I would also like to give an honorable mention to Trey. He is consistently helpful and knowledgeable. Even during busy periods, he takes the time to explain what’s going on, answers questions clearly, and provides solid recommendations. That level of customer care does not go unnoticed and is greatly appreciated.

Overall, the team does an excellent job. I would encourage customers to please be patient—this is a tire center, not a fast-food counter, and quality service takes time. If I could offer one suggestion, it would be to consider adding at least one more staff member to handle phone calls during peak hours.

Keep up the great work, and thank you for the excellent service.

George M.
Glarros Drone Solutions”