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February 2024 by Simon B Ford
My total experience was excellent, employee was good to me and the service was great, however it's no longer pep boys, it's called AutoZone now
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February 2024 by maya smith
inspirational service and class like no other. I weep for another chance to visit THEE boys of pep again soon
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February 2024 by Trevor E. Mayo
Went to this shop to get an oxygen sensor replaced. Seems they run scams here. At other auto maintenance locations I've have the following done - 2 years ago all new Continental 60K tires ( I only drive 10K per year), all new brakes and rotors on every wheel 9 months ago, an oil change within the past 2k miles, a new battery within the past 18 months. After looking at the vehicle Pep Boys had the nerve to tell me I needed all those things replaced in addition to the sensor. No conscience. I waited 3 hours. The part they replaced costs at most $160 at Auto Zone and they charged almost $700 total for the scam inspection, the new part, and the installation which literally takes 30 minutes. Won't happen again. Don't let it happen to you.
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January 2024 by INFO MUTT
This place tried to rip me off so I went to a different business and got way cheaper price for the same part and service...... pep boy is a NO go.
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January 2024 by Jesus Contreras Rodriguez
Great service! This location is always busy, but they do their job well in making sure you know what fixes they will make. Totally recommend!
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January 2024 by Michael Petro
I have been to this location a number of times. The service is ALWAYS excellent.
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January 2024 by Simon G.
Do not go here. And if you absolutely have to do not let Cory help you in anyway. That guy is useless and this has happened to me more than once from him. Go to NTB right up the street. Better prices and workers that are actually competent. I would not go back to pep boys if you offered me oil changes for life. That place is horrible.... If they stay open another year I'll be surprised And if I could I would give no stars.....
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January 2024 by Daniel Beahn
Clean, well stocked, helpful staff.
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January 2024 by Tremaine Taylor
Do not go to this Pep boys..! I went in for a simple wheel alignment then was told I needed a new driver arm on my passenger side .. I just had them done by my mechanic..! They tired to charge me 800.00 dollars..! I will never. ! Go to this place again
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January 2024 by Jeffrey Gonce
Had 1:30 pm appointment time. Started my new tires installation at 3:30 pm and damaged my alloy wheels.
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December 2023 by Alex N.
Came in to get a specific car issue fixed. Spent $1800 for the issue to remain. Came back to get another diagnosis where they tried to charge me another $2400. I then took my vehicle to a trusted car shop where they fixed my original issue and said it had nothing to do with Pepboys' first or second diagnosis. We will be reaching out to corporate unless we can be refunded for the $1800. If you need your car fixed, go anywhere else.
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December 2023 by Connor M
They do the maintenance I requested, but they do not contact me when it is completed. I just show up hoping it’s done at the end of the day because when I call no one answers the phone. The employees I talk to are usually friendly.
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December 2023 by Tashia Richards
There are thieves running this business. They install my tires and my hubcap disappear. They make excuses in order to not replace it. The manager TJ is a very very rude man. He hangs up the phone when you are still talking to him. VERY RUDE AND POOR CUSTOMER SERVICE
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November 2023 by MD ISLAM
The technician changed my vehicle engine oil but he didn’t shut my engine hood all the way. I drove about a mile after that I found my engine hood was opened. Then shut my engine hood after that I drove abou 16 miles but engine was making noise and I was getting oil smell from AC. Once I came back home I opened my engine hood and I found the technician didn’t close the engine oil cap. He let that in a little plastic cone inside the engine. For that reason my engine was messed up with oil. That was great mistake by the technician. Next day I went to the shop and one guy cleaned up little bit but still my engine is dirty. I am not happy with their service. Everybody should be careful about their service.
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November 2023 by Daryl Martin
This was my first time getting my vehicle serviced at PEPBOYS. I received a coupon but it expired the day before. This was very disappointing and I felt someone should have been able to correct this.
