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February 2024 by James B.
Ok service and sloppy work. I had a simple tire replacement. They changed the out ok but left all four tires a very dirty mess with white grease all over them. I was in a hurry and it was freezing so I didn't inspect the work before leaving. If they can't even clean up brand new tires to look nice before giving it back to rhe customer then what other things are they not doing right?
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February 2024 by Vanessa
Kris was an incredible help and did it all with a smile on his face! Such an asset to the team!
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February 2024 by Fantastic Emily123
Great friendly service!
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February 2024 by Stephanie White
This is a great service center. The people are honest and nice.
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February 2024 by Kevin McCarthy
Best shop I've found. Very helpful experience staff that gets it done right!
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February 2024 by Cali B
I went to pep boys because my car battery was acting up and pep boys checked out my battery being that I had a warranty on it and they said nothing was wrong with my battery after I done went next door to auto repair shop and they told me I needed a new battery when pep boys told me I did not. I’m so thankful for my experience with the pep boys staff they were so friendly and welcoming. my problem was fixed fast even though I was told it would be a two hour wait. I wish I knew the lady’s name and the guy name who helped me. He wore glasses and had dreads. They both are the best! I will be back for any issues with my car they seem trustworthy. God bless
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January 2024 by Jennie Incavido
Kristofer and the other employees took good care of me after I blew out 2 tires on a pothole. They communicated clearly and were quick with their service.
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January 2024 by Tony Culotta
Rte 40 Pep Boys have great staff, with excellent communications and reasonable pricing.
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January 2024 by John Pettus
Don’t go here they’re rude they make you wait for hours and the customer service is horrible.
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January 2024 by Donnell Jenkins
Customer service was horrible . Geoffrey was very rude . Appointment was not adhered to . The energy was all off and will never go back . Racist vibes without a doubt and I’m not one to pull that card .
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January 2024 by Darlene Chatman
all the staff was very helpful.
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January 2024 by Valerie Yates
I was very impress with the time it took and the step by step email communication keeping me informed. Very good professional customer service.
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January 2024 by Beau Mundy
Always have the best experience at this location. I live in Baltimore city with several shops under a mile away but choose to make drive because of the friendly staff and the great work they provide for me and my vehicle. If you get a chance please give them a visit and ask for Geoffrey, best in town!
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January 2024 by Dominique Johnson
I recently had my tires changed at this service center, and I couldn't be more pleased. The team provided excellent customer service, addressing all my concerns with a friendly attitude. The tire change was not only efficient but impressively speedy. I highly recommend them for their professionalism and quick service. Thank you Jeffrey!
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January 2024 by Tyjuan Toney
Great communication
