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February 2024 by Judah Hatcher
Eriquel provided Great customer service and professionalism.
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February 2024 by Michelle
Kiera (I hope I’m spelling her name right) was super sweet. Thanks for my piercings!!
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January 2024 by Dee Ray
I wish there was an allowance to give a negative star count. Piercing Pagoda is a SCAM, I paid well over $170 between two piercing sessions for my child, and the final result is that my child does not have pierced ears. The earrings constantly fell out, no matter the efforts to try to keep them in. When getting my child's ears pierced the second time, since I had the warranty, the piercer admitted to the earrings being faulty, and the above being a constant issue. The second time around the earrings literally fell into my child's earlobe, requiring me to dig out the earrings, this could have been disastrous This resulted in blood and many tears, in which my child is no longer interested in earrings. Please DO NOT use their piercing services especially for minors.
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October 2023 by Tonya Oliver
Erica who helped me at your White Marsh location was FABULOUS!!! She was knowledgeable, friendly, and a great salesperson.
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July 2023 by Megan Jansen
Had an appointment last week for my 10 month old daughter to get her ears pierced. Shae, the customer rep, was extremely nice and courteous. We had a great experience and my daughters piercings look so cute and symmetrical. They are also healing really well. Would highly recommend.
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January 2023 by Craig & Jen Oxyer
The owner took care of my wife, excellent customer service
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December 2022 by Jen Taylor-Oxyer
The young lady that helped me was absolutely hands down amazing and helpful.
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December 2021 by John Reinsfelder
Nice place but didn't have what I was looking for for
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August 2021 by Kristen Wright
They were very helpful and patient with my daughter during the ear piercing process.
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August 2021 by Darryl Mitchell
Little pricey, but nice selection
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July 2021 by Joelle Matthews
Be careful when going here. I got my daughters ears pierced at the white marsh location. The piercer offered us insurance on the gold earrings we purchased for my 1 year old. I agreed to the insurance because I figured my 1 year old would most likely lose or damage an earring. The piercer didn’t bother to tell us that the jewelry insurance doesn’t cover lost or damaged earrings. So when I went back a few weeks later for a replacement for a lost earring I was told by the cashier it was nothing she could do. I felt scammed. Also not to mention the terrible attitude of the cashier. If you’re at the mall you’re better off just going to Claire’s for an ear piercing.
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July 2021 by Beverly Chapple-Woodard
Real nice here. Going back
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June 2021 by Brittney Randolph
So professional and pleasant great variety and prices
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May 2021 by Stacy Godwin Smith
Very personable and compassionate employees.
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May 2021 by JAY MRCY
Hate that I have to wait 3 weeks to get a check for am amount that you guys had no problem with taking off my card
