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January 2024 by Antero Pietila
In these troubled times we are truly fortunate to have Postal Secretary at 2833 Smith Avenue, Greenspring shopping center.Today I took a bunch of stuff there, including a blazingly marked Fedex package, for which the sender company had provided a UPS return label.Alisann at Postal Secretary said UPS would not shipsuch a noticeable Fedex package. She offered to sell me a neutral envelop and said she would handle the rest.But before we did that she changed her mind and simply turned the Fedex envelope inside out, creating a gray-colored neutral plastic package. She then carefully razor-moved to old address label, reattached it and repackaged the contents.None of this produced Alisann a penny, but she did it voluntarily and cheerily.Alisann is my Monday Hero!
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December 2023 by Dina Brookmyer
Is it weird that I am reviewing a postal service? Probably, but it is rare these days to walk into businesses and get a smile. Even calling them, I can hear a smile over the phone. Need some help closing up your boxes? No problem! So for that I am grateful. Thank you Postal Secretary!
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September 2023 by Daniel Plotkin
Went to mail a few items to multiple addresses, the people working there were super helpful and friendly, making sure to get me the lowest possible rate for packaging and mailing (even if it was a little more than the post office). I went there because I thought I'd get better customer service than the post office and they vastly exceeded my expectations. Will definitely be going back for future needs.
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September 2023 by Ora N
They are always so efficient, informative, and helpful!!
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December 2022 by David Fayz
They lie about their price being the same as post office. I went there twice. They told me for the service I needed their price is the same as USPS. Afterwards I checked the prices on USPS site and found out it would be cheaper in the post office.
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December 2022 by Barbara Waters
It's like going home when you go there people are so nice
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October 2022 by Gail Feinstein
Awesome staff -super helpful & friendly!Always a good experience
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January 2022 by Danica Butler
I use to love this place however recently I dropped off a package and now no one knows where my package is. PLEASE IF YOU’RE GOING TO USE THIS PLACE GET A RECEIPT NO MATTER WHAT!! 425$ down the drain.
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October 2021 by Dustin Tucker
This place is great! The employees were super helpful in helping me ship a computer monitor. Highly recommend going to see them if you have any questions about shipping an item.
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October 2021 by Jordana Barkats
The lady who works there is amazing! She goes above and beyond for customers, with her customer service and problem-solving!
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April 2021 by Melody M.
So trying to get to the post office within the 30 minutes I have after work before they close has been crazy until I remembered this place!!!!!!! They have everything you need and more packing supplies , shipping supplies and they process items for usps , ups and FedEx and probably others that I didn't inquire about. The counter help is always friendly and polite and efficient. Unless I need to drop mail in the box I will go here first from now on.
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April 2021 by Ari Schwartz
Great and friendly service!
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February 2021 by Mimi Gross
In this day and age, when If you find a store that really makes you feel like your neighborhood place to be, it makes a huge difference and does something wonderful in the world. I just want to thank the people at the postal secretary for always being so kind and helpful, patient and caring.
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December 2020 by Joanne Rawlinson
Fast, friendly, and efficient service. Allisann was super cheerful and really knows her stuff! It was busy, but she made sure everybody had everything they needed and kept things moving along.
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November 2020 by Paul Shiny
just a great place. The lady who's always there...(name starts with an "A" I believe? In her 20s....anyway, great lady. Very courteous and helpful. Really great place. I won't go anywhere else. They just boxed a big painting for me and shipped it off. I didn't have to wait for them to make the box. They just called when it was ready to ship. Made things a lot easier.edit: 2 years later----still awesome
