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October 2023 by Waleed J.
The Quest Diagnostics on Garson Boulevard please do not go to that one you guys the nurses are rude very unprofessional, very hostile, and they are committing fraud. They had me piss in a cup just to tell my job that I refused to take the drug test and had me sign off on the drug test. They try their best to hinder people from getting to the bed, so if you have a drug test, do not repeat, do not go to the quest diagnostics on Garrison Boulevard
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April 2023 by Jonathan Weinstein
I go for regular tests here and the staff is always amazing and efficient. Most times I arrive a few minutes early and end up finishing my visit before my actual appointment time. I won't go to any other lab if I can avoid it.
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March 2023 by Trina Price
Women taking specimen collection was not friendly & was demanding never asked me to do anything she just told me. Also soap is on outside of bathroom & there were no paper towels. Wasn’t informed on when I would receive my results Like everyone before me I had to ask as I left out the door.
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January 2023 by Danielle Morris
I'm the security guard at work here at the clinic and the employees do a great job here at Garwyn Medical Center.
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November 2022 by Amy
Omg if you have to pee in a cup do NOT go here. As soon as you tell them you are there for a drug screen they treat you like your a crimal. And even though you know you did nothing wrong you feel like one. If you have a choice I definitely recommend finding somewhere else to go. I lost a job because apparently a cup and half of urine was not enough to do the test and when I couldn't pee anymore they told my employer I refused to comply.
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November 2022 by amy reynolds
Don't go. You do NOT want to go here. They will humiliate you. I lost my job because I could supply them with two cups of urine for my drug screen. Honestly how much urine do you need to drop on a drug screen test. Because I couldn't supply them with enough they told my company I would not comply and I lost my job. Horrible people.
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October 2022 by SJReyvin
Omg if you have to pee in a cup do NOT go here. As soon as you tell them you are there for a drug screen they treat you like your a crimal. And even though you know you did nothing wrong you feel like one. If you have a choice I definitely recommend finding somewhere else to go. I lost a job because apparently a cup and half of urine was not enough to do the test and when I couldn't pee anymore they told my employer I refused to comply.
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March 2022 by Neel
DO NOT GO HERE.Completely bruised up my arm, twice. Entire forearm is purple. They need to do a better job training staff.
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August 2021 by William Boyer
I had the pleasure of being assisted by Lab Tech, Ms Norma. Very prompt and professional!!!
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March 2021 by fahimeh mirakhori
After sample collection, They forgot to tell the lab which testing they should do and the lab put hold on testing the specimen without any follow up and my sample sat there for 2 weeks for the test that usually takes one day! After this long delay, no one took any responsibility. I had to went through lots of inconveniences and anguished to have delayed on all my plans and schedules. I did several follow ups, calls and waiting on the long lines, getting back and forth from here and there to find out that they did wrong and didn’t bother to even fix it. They don’t care nor respect to patients and their life and time at all.
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February 2021 by D. Foster
Word to the wise : don't even bother with this company, use LabCorp instead.Trash location. The staff member I dealt with was clueless, rude and unprofessional. They denied service even though I had an appointment. It's a long story but it boils down to the staff member not knowing how to properly manage the office and absolutely refusing to acknowledge that she failed to do her job. Do yourself a favor and find another location.1MONTH UPDATE: I called to report a grievance 3 separate occasions and was told every time that I would hear from a manager within 72 hours.. no surprise that nobody ever called. I sent an email outlining my experience and never heard anything back as well. So how's it going Quest? The only time anyone seems interested in responding to me is when it's public. Why are your staff members locking people inside the waiting room? Are you aware that it's an OSHA and fire code violation to lock people in?
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September 2020 by Steven Presbury
I arrived a half hour before closing without an appointment. I waited no more than 15 minutes before being checked-in by phlebotomist, Antonio. Antonio was absolutely professional and good-humored.
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July 2020 by Alayja Burkhart
Some of the staff can be very standoffish and relaxed with their confidentiality. The clinicians converse amongst eachother a lot in a loud volume. I enjoyed the fast and efficient testing.
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June 2020 by andrew kobets
Seen in 5 minutes. Staff was nice to talk to, professional, and made the experience very easy overall.
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June 2020 by anton d.
One of their specimen techs is openly racist. I wonder how many patients she's mistreated or purposefully over charged due to the color of their skin. Edit- changed to 5 stars because they fired their racist employees!
