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February 2024 by K'Tresha Mickens
Great service easy to pay and flexible when necessary
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January 2024 by Jennifer Martinez
Great & helpful staff
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December 2023 by S Carter
Wonderful customer service
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November 2023 by Trice Brooks
Don't buy from them they have roaches I was walk in this store to rent a living room I was about to sit down glad I look down a roach crawling on chair smh big roach
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October 2023 by Haley S
Extremely unprofessional and aggressive. I would NOT work with them whatsoever. I have never been treated with such disrespect from a store.
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January 2023 by Juan Lyles
I have this to say and it’s up to you to do something about it your associates that calls people about a issue needs to be professional when they are calling the associates are very rude they need training on how to speak to someone when they call people that are purchasing from your store you need to communicate to your store personnel it don’t make sense on how they communicate with people or hire people that know how to be professional!!!!
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December 2022 by Kimberly Gug
No problems at all easy checkout
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October 2022 by Kim Smith
My washer went up and buying a new one wasn’t an option! I did the application on line on Monday. Talked to John and he explained what else I needed to complete the process, my washer was delivered today by Alonzo and he was GREAT!! I called the store this morning to confirm delivery and Alonzo said he would be here by 12, he sent me a text when he was on his way, he got here at 11:55. He helped by moving the broken washer out of the way, installed the new one! He was professional and provided great customer service! Thank You Alonzo and John, you both are greatly appreciated.
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September 2022 by Katie Funk
I made my first payment. Decided to cancel the lease within a couple days . They will not refund my money.
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July 2021 by Frances Kelly
I been renting a washer since Dec 2019 they have taken payments automatically off my debit card every week . I called in may of 2021 and was told the washer was paid off and since then no more payments were taken off my card so I get a letter saying for me to return the property because I still owed money. If I owed money then they should of continued to take payments off my card. They can take me to court. This is their fault. I was paying
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May 2021 by Charles Cook
Didn’t like to be told to wear a mask when I see two employees not wearing one. If your going to make your customers wear one the whole time they are in the store then the same policy should be effective for your employees!
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August 2020 by Candice Haynes (Candymom58)
I would like to know what happened to the Manager Ms. Sophia and who in the he-- is this inexperienced nasty attitude person Karen. I don't know who the owner is but you lost my business and the people I recommended go to this store go somewhere else. I've known Ms. Sophia over 15 years and a lot of purchases I made at this store. You lost a valuable asset that was knowledgeable and ran this store with great skill and customer service that you look for when you're purchasing furniture and large appliances. I just hope wherever she went she receives a great raise and took her customers with her. Shame, shame on the owner. Thought you wanted to make ? money not hire a manager that knows nothing. This is a damn shame ???.
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December 2019 by Jessica
After two weeks from the start I liked the customer service then it began with the delivery 1st day weather wasnt goo understandable. 2nd day a no call no show on an employee and no call from them stating we have to deliver to you tommorow. Couch didnt come till thursday then they couldn't get the couch in my apartment. So they offered me another couch I said fine so here it is 3rd week couch was supposed to be delivered today call the store and was told by management a delivery truck just came in and someone else will call me back. I dint stand for this bs i gave u a month worth payment I ha e been waiting for my couch if I dont recieve the call today about the couch I'm going in and getting my mo ey back and going somewhere that has better communication. I work in customer service and we dont treat people like this at all. There work ethic sucks
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October 2019 by lala Brazil
Where should I begin? Walking into the doors of this location I felt very welcomed. The customer service that I’ve received here was nothing less than EXCEPTIONAL. I purchased bedroom furniture, a tv, and a mattress. I was very pleased with the amount of help that I received from the young man Terell. I HIGHLY recommend making this rent a center your place to rent from. The staff is not only committed to their customers, but very professional to ensure quality service.
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October 2019 by Candice Haynes
Great furniture, tvs and appliances. They received my business. The manager was easy to talk to and knowledgeable. Thank you Ms. Sophie
