-
February 2024 by Alomary Alomary
They have Everything for restaurant Likefood Supplies equipment But the employees you feel they don't like work there.
-
February 2024 by itsme
3rd time shopping at Jetro. My first visit was wonderful. Asked for help finding an item, the gentleman not only found it doesn't but helped me with the rest of my list. While navigating very busy store, he tells me about the store, how it's laid out, hours etc. Very wonderful employee !!! Long lines but moved fast. Great trip.2nd and 3td visit, the lady at the front door (window)was extremely was nasty and very very rude!! Won't be returning to Jetro
-
December 2023 by Andy Lin
I complained about my experience to the lady who inspected my cart, in case I got thing I didn't pay for. She was not in her position at first and let me wait and I was in hurry. Of course I would not show her a happy face. She asked me what's going on and I said "I am not happy about this " I promise, this is the original I said, no any word more or less. Can you imagine? she reply me with a F word. And seems like the so called manager doesn't care about this at all. So I really don't know how they do their employee training. As a business owner, I won't keep this employee in my team. I am sure I will complain this to their headquarters.
-
November 2023 by Abdallah sami
I wish there is an alternative to this places, I don’t think they even deserve a one star…the worst customer service ever bar none…if you can avoid it please do. Staff there are the lowest trained to handle customers, attitude is damn nasty no respect for patrons at all…you go there you feel like you there to be processed for some kind of s…!!
-
November 2023 by Mackenzi Moran
Was my first time going to resteraunt depot. Most of the staff were really nice and professional, but the level of disrespect that I received from Gladys as soon as I walked through the door was unfathomable. After yelling at me for accidentally walking past the sign-in front desk service (again, it was my first time there), she made a comment that suggested that I was just there to freeload, and not actually purchase anything. "You do know you have to actually BUY something, right?" Were the exact words she used, plus additional comments thereafter. This is really discouraging for young people who are just starting their businesses. Will not be returning to this location.
-
November 2023 by Satya “Satya” M
Really long long line for check outThey don’t care customerMentally preparefor at least one hour in line
-
September 2023 by Adrienne Benedetto
This Baltimore store has a tendency to either take returns and don't pay attention to see if it's been a used product and they put it back on the shelves to be resold. Someone either returned their dirty oil and I was lucky enough to be the one to buy it or employees are taking products and substituting it for their old stuff. No matter what the issue was or how it happened, I called to let them know and they aren't considerate enough to make good on the issue. This one wasn't an instacart order as i found out once i was rudley rushed off the phone by the gentleman that answered. I have my receipt and I expect to be reimbursed so whoever responds to this make this happen. I won't call back to be rudely dismissed again. My business along with all the others keeps you open.
-
August 2023 by Westside T
I will no longer shop here. The manager has poor customer service skills. He is trying to put a customer (Musa) out of business. The manager should have offered a work around and allow the customer to order online and deliver the product to his vehicle. This Manager (Jim) needs to be demoted.
-
August 2023 by DT T
I will no longer shop here. The manager has poor customer service skills. He is trying to put a customer (Musa) out of business. The manager should have offered a work around and allow the customer to order online and deliver the product to his vehicle. This Manager (Jim) needs to be demoted.
-
July 2023 by Marie Aalani
Treated me with great professionalism. They made me feel at home and answered every question I had. I will come back and would recommend this store to every business owner. Thank you so much to all the staff members on board!!! You guys rock !!
-
July 2023 by Lia Bee
Thank you Jim white for keeping the store free of the scammer Musa. He’s not innocent and was detained for trespassing, don’t believe the negative reviews, they are from d*** Musa fans who don’t understand the rules!
-
July 2023 by Eftel-sitenl Media
a bad thing they start to whine when you come in or your phone is on which wasn't the case now I get a contract at the store. totally fine was already planning not to come here anymore
-
July 2023 by LowProTV
So disappointed, racism at its finest. My friend musa from turkey ?? went to do shopping for his food truck business. They called cops and arrested him for no reason.
-
July 2023 by Kyrsten S.
I've been going here for years. They have a lot of options and resources. Cleaning supplies, laundry, produce, frozen and fresh, snacks, utensils, and more. You name it they pretty much have it at a reasonable price. The lines are long, but move fast, and the employees are helpful.
-
June 2023 by Fawad Khan
Been there many times as I was told my ítem is available by manager but id wasn't and they rude to customer try it in person you will see.
