-
February 2024 by June West
I liked shopping Walgreens store stock and also clean. The employees are so friendly.
-
January 2024 by Mike Acong
Unorganized and bad service, drop off percription, said have to waiting 1 hour, after hour, they said just got it, have to waiting another 20 minutes.
-
October 2023 by Sheree Bmore
I used to go to the Walgreens in Center place. They closed and I was sent here. I don't really care for the place but it's not the absolute worst either.I know that this location is probably still overwhelmed from transferring patients.I don't usually have a problem unless it's the older, tan and skinny man who doesn't speak up or speak clearly. And he ALWAYS has an attitude. I have no idea why. I'm always pleasant.I wish they would have nicer and more polite people working with the customers. The pharmacist, I think it is, young lady with a pleasant phone voice and who's very nice is one of the only redeeming qualities.If you're not good with people I don't suggest any type of customer service job where you interact daily. The way you treat other individuals It really impact their day.The store seems clean. But it feels like everyone is short and would jaded.I'm trying to be understanding but how you treat your customers is super important.Again, I haven't had a lot of problems other than dealing with certain people at the registers and slowness and a particular man with a constant stank mood. Oh and they never pick up the phone dude.He's the whole reason I'm writing this review. Be nicer to people and don't look at them like they're below you. If I'm wrong why dont you try to interact in a different way because it comes across a bit stuck up. I apologize but it's true.
-
October 2023 by jackie lowensen
If I could give a 0 rating I would. I was on hold 5 separate phone calls within 30 minutes just to see if they had something in stock. Spoke to a manager and I still never received any help. This location in Dundalk needs to close, now!!!
-
October 2023 by Cecilya Roberts
Staff was extremely rude. First off the employee billed an insurance I didn't have after I told him I changed insurances. After waiting 20 minutes another employee comes over and tells me my insurance didn't go through. I told her it was because I didn't have that insurance. I showed her my new insurance card. She said because I was a veteran and had VA insurance that I had to pay 150 dollars. I told her the government pays for then and she tried to argue with me. She had to go ask someone who confirmed it would be free. I had to fill our the papers again and that took another 15 minutes. I then finally get the shot and the guy is acting so nervous I wasn't sure he had done this before. I had never gotten a shot in that part of my arm and am not even sure if that was the right spot. Definitely not going here again.
-
October 2023 by Maritza Arroyo
The first pharmacy I had to wait days to get a prescription. Even community pharmacies has them next day. But thanks to my insurance I am attach to this money making “pharmacies” where patient care is not prioritized?
-
August 2023 by mary taylor
Now I know why this Pharmacy has such a low ratingI just called there to ask them to call my Pharmacy because a Medicine my son needs is out of stock at my pharmacy. They told me no because nobody ever picks up at that pharmacy. Like what the heck. So your not going to try and help me. No we are not calling there. Stay away from this place people. They do not want to do there job and do not care.
-
July 2023 by Maurika Colbert
Only a 1 star because I did actually get my medication. AVOID THIS PLACE LIKE YOU AVOID COVID! Don’t go! Poor customer service. The worst I have ever experienced. The person threw my medication when it was ready because he couldn’t handle my questions. Don’t Go! There are so many better pharmacies in Dundalk I will drive further for better service. They don’t care about this community. Some people don’t have cars to go further. Just Horrible!
-
July 2023 by Jacqueline Conway
The slowest moving pharmacy ever. I only came here because the Walgreens I normally go to closed. Every time I come here it’s a long wait with more than 5 cars ahead. Totally unacceptable and needs discipline in there
-
June 2023 by Justin Lacy
I don't understand what the issue is. I was using the Walgreens on shipping place but they closed but they were good nice and know there stuff. This one is a hole other beast. Going some place else next month.
-
May 2023 by Robyn Miller
Call in the prescription on 5/5/2023. My prescription had to be ordered on May 16. I called to see if it was coming in. I was told it was still in order. I asked if another Walgreens would have the same prescription. Was told he was not able to look at another inventory. Called another. Walgreens had great service. The lady was The prescription to be released from the Walgreens on Holabird Avenue. Call the pharmacy on Holabird Avenue the woman I spoke to was extremely rude and instead of releasing it so I can get it from another Walgreens she rudely Canceled my prescription and then hung up on me. I do not recommend anybody to use this pharmacy.
-
May 2023 by pamela r
Please dont use this pharmacy . I had surgery and needed my medication, I called so many times for someone to pick up and say hold , after being hold for so long they picked up and hung up this happened several times I had to find someone to come pick me up and when I went in. I asked for my prescription they looked and said it's not here. The next day my doctors office asked me to pick another pharmacy because when they tried to call they couldn't get through and asked me to pick another pharmacy. I did and picked giant , no problem prescription ready and kindness was experienced. Now if you think this is a isolated incident thats not true. I have experienced rudeness and unprofessional behavior several times. I just sat in the drive-thru them looking at me and still not coming to the window. Now they closed the walgreens on shipping place where all the staff were completely kind and professional. In my opinion they closed the wrong one. Period don't t do it to yourself. I hope management is looking at all these complaints everone can not be wrong. Please get rid of these people aIl talking about horrible treatment since the door opened. Oh by the way there were five workers in the pharmacy on the most recent event
-
May 2023 by stephen hughes
I only wish there was a way to give a negative star because this has to be the worst pharmacy in the world. They never answer the phones, they never fill your prescription when you call it in. Iv physically drove over there after holding for over an hour on the phone ask them to fill a prescription that my insurance doesn’t cover, I told them I’ll pay out of pocket. when I get home I get a message saying your prescription is delayed because of insurance issue. I’m literally waiting for someone to jump out with a camera and say I’m on a tv show because no business can be this bad.
-
May 2023 by C Jewell
I had COVID back in Jan 2023 Dr sent Paxlovid RX in and RX cough meds. My Paxlovid which is time sensitive was there 2 days I tried calling spent hrs. on hold in 30 min increments then the system dumps the call, was NEVER able to get a person on the phone. I normally use Walgreens on Shipping Place but with COVID thought the drive-thru @ Holabird would be a better option. Finally I called Walgreens on Shipping Place to see if they could transfer my RX's they were able to transfer the Paxlovid I got an IM 10 min later that it was ready for pickup I had my Dr. send the RX cough meds to Shipping place that was ready in 1 hr. I picked them up via curbside pick-up. 6 days later I got a call from Walgreens on Holabird Ave saying my RX cough meds were ready for pick up, The WORST pharmacy experience EVER anywhere not just in Maryland!
-
May 2023 by Ed Harrison
Absolutely the worst pharmacy in Maryland. 3 people working behind the pharmacy counter and no customers and still have to wait 24 minutes for someone to get to you. Drive thru is never open. Just close this store down and do the community a favor.
