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April 2024 by Francis Mize
No public bathrooms at a gas station? Stupid
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March 2024 by Robert
Quick easy shopping for everything including subs and hot chicken
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March 2024 by nicholas ports
The lady’s working night time are great
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February 2024 by Amy Baer
Arrived at 4820 O’Donnell street location at 11:50 am on 02/05/2024 the front doors were locked. 7 other people arrived and was waiting as well. I finally got the phone number and called. I was then inform they were closed by a rude woman who answered the phone like she was at home and I was bothering her “Hello” not Hello Royal Farms. No signage to inform people they are closed, ridiculous. Wasted 20 minutes of my lunch break. Thanks Royal Farms.
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January 2024 by Manish Kasera
Restroom closed, we only stopped here for restroom
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December 2023 by Marva Barnes
I recently visited this location of Royal Farms and I was impressed. The staff was friendly and professional. I was pleased to see the store was well stocked and that the price stickers were visible for everyone to see. There was no guess work I knew the cost of each item I wanted to purchase. There was a customer who had a question and/or concern and the store lead listened, evaluated and resolved the situation with the uttermost care. They will definitely see me again.
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December 2023 by ashena sparrow
Stopped here for gas and food because the one down the street was just too busy. The young lady at the register, Kennedy, was so sweet, she saved me from attempting to use cash on the credit only self check out because she saw the cash in my hand and I clearly didn't read the posted signage. The woman that made my food, Kim, was very nice and had tbe biggest smile on her face. Usually workers in these places are just there but these ladies were in customer service mode, very attentive and kind and I appreciate that.
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December 2023 by Billie Wright
I recently visited this Royal Farms located in Baltimore. My overall experience was extremely positive. The customer service was exceptional; the staff was friendly, knowledgeable, and eager to assist. The store's ambiance was inviting, creating a pleasant shopping environment.I was particularly impressed by the high quality of the products. The store's cleanliness and organization also contributed to a positive experience. Btw, the chicken was amazing!!!
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December 2023 by layla “ms cheeks” whit
Every time I go to this location everyone is so friendly and nice. The supervisor I believe her name is Kisha seems to always be there no matter the day or time I go and she always have the biggest smile. My service is always quick and my chicken wrap is always perfect.
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December 2023 by Life with ParisNicole
The manager made my experience at royal farms great! . I always enjoy coming here since it’s close to my house . I had absolutely no problems at all with this royal farms. Great costumer service.
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December 2023 by Alicia Wallace
I love this ROFO! I can always find what I need and the staff are courteous. When you give out kindness you'll definitely get back kindness. This is my spot!
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September 2023 by Nicholas Nelson
The manager is rude and aggressive. Always yelling at customers and even staff for having to do her job. The young ladies that work at night are sweet, but don’t come in the morning unless you want to get terrible service.
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August 2023 by Along For The Ride
The manager here is awful.I spilled my coffee on accident, she saw it and made a rude comment. I said "can i have some paper towels so i can clean my mess up?". She goes "im not waisting money on paper towels, move. Ill clean it."Her attitude was so poor, when i was just trying to help. Promote someone who is nicer to their staff and customers.
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August 2023 by Tina Therres
Probably one of the rudest encounters at self check out. I walked up to buy a lighter and she was helping another customer at the other register. I just looked in her direction (considering she was 2 feet away) to try to get her attention to let her know I needed something behind the counter and to reach behind her to get a lighter and she just looked at me with a rude look and said “I’ll get to you when I’m done with him first” before I had said anything to her when I asked for the lighter moments later she said they don’t have bic lighters and then when I paid she threw the lighter on the self check out with an attitude said nothing and walked to a new customer to the self check out to the right of me who needed helping paying for gas and she raised her voice instantly at him”you don’t even need me for that you could’ve been done already” nothing about her attitude or demeanor was in any way welcoming or friendly. I get everyone has a bad day but I said nothing to her other than I needed a lighter and to have a nice day.
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August 2023 by Kira LeCaptain
Take the few extra minutes to visit the Boston st Royal Farms if you're craving their hot food. I've had a worker go from handling raw bacon to picking up my fried chicken without changing gloves. Went in today and the food counter was still open despite a man repairing the wall above. This location needs new management.
