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December 2023 by D C.
The urinal was overflowing with urine onto the floor and there were needles in the urinal. The entire place was disgusting.
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November 2023 by Eric R.
No one wants to help you. No greeting. Very cold. Leave customers unattended while communicating amongst other employees. Then interact with you without eye contact. Unwilling to respond to customers saying thank you. This was the worst experience I ever experienced at royal farm. Waited 10 minutes with no customers ahead of me just to get service or to leave the store.
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October 2023 by Baby D.
Nothing is ever stocked, the employees are cool tho & helpful. The prices are high af just like any royal farms. It's new but getting to be just like the rest of them.
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September 2023 by Nick Izzett
Going there for anything other than gas is pointless. Shelves are never stocked but there will be 12+ containers of food that need to be put out that will sit in the same place for a week. Employees are doing everything but their jobs. I'll drive the extra distance and go to a place the behaves like a real business from now on.
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September 2023 by Anginelle Coghill
If this could be no stars, it would be. Have to get buzzed in to the bathroom. Dried blood on the wall in the women's room. Lady cooking the food didn't wash her hands after using the bathroom. Stay away!
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July 2023 by Folayinka Oyeneyin
I came into the Royal Farms today and Phillip was so helpful. He was so patient when helping me make my order. He even ensured that l had fresh food!
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July 2023 by Gretel Lott
Overflowing exterior trash cans, garbage all over on the ground, discusting women's restroom with no toilet paper, bathroom soap dispenser didn't work. Doors were smeared with fingerprints
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July 2023 by Julisa Whitaker
Best service ever !! And cleanest store I’ve been too by far the greatest chicken ever. Keep up the good work guys.
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July 2023 by britt Whitaker
Amazing service while ordering food! The workers are very dedicated, got my food in minutes!!
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June 2023 by Nathan Wessely
Usually my shopping experience at this Royal Farms location is quick and hassle-free. Employees aren't usually the friendliest that I've encountered before, but they are decent and helpful enough. There are many gas pumps, so always having a spot to pump gas is nice and convenient. Everything is self checkout which is nice, quick, and convenient.
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May 2023 by Cat S
Horrible and hostile atmosphere. While I was in the store I was attacked verbally by another customer because of my race being called a white thief while we were almost spat on by said customer. The employees were also being targeted and flipped out on and yet nobody did anything besides an employee asked my friend and I to leave the premises when we did nothing besides minding our own business and paying for our items... The enraged customer was initially caught behind the counter stealing and he got into fights with the employees and was never asked to leave the store then he turned towards my friend and I who were just paying for our items. We were asked to leave the store when we didn't even do anything.... This store is horrible... Never will go back again
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April 2023 by Marian Haggerty
Love their chicken it wasn't but one time I went to the one on Wilkins Avenue in Baltimore Maryland and the chicken was so salty I couldn't eat it but every other Royal Farms I go to is fine
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February 2023 by Patricia Sheely
They got those new computer screens where you place your order and it's always confusing to me I guess because I'm just getting old but the chicken is good although it's gotten right expensive. All the locations I have been to the employees have been helpful and friendly. This location on Caton Avenue is always very busy you would think they were giving things away..I mean it is packed between the many gas pumps and people going in and out of the store constantly it is a real profitable business for someone...lol
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January 2023 by G G
Poor customer service. An, “I just work here, it’s easier to say no, attitude. “False advertising on the 20 cents off on gas when you buy a car wash. Twice it didn’t give me the discount when I tried to buy a car wash. Even took a video and showed it to the clerk. I just asked for 20 cents off per gallon towards a car wash. So a due discount of 2.40 cents was not an acceptable resolution. The clerk admitted that I did everything correctly as per the video. FALSE ADVERTISING.
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January 2023 by Glen Glassman
Poor customer service. An, “I just work here, it’s easier to say no, attitude. “False advertising on the 20 cents off on gas when you buy a car wash. Twice it didn’t give me the discount when I tried to buy a car wash. Even took a video and showed it to the clerk. I just asked for 20 cents off per gallon towards a car wash. So a due discount of 2.40 cents was not an acceptable resolution. The clerk admitted that I did everything correctly as per the video. FALSE ADVERTISING.
