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April 2024 by Kay Flaw
We drove to Maryland for a basketball tournament and after a long day of work and driving and the basketball game, we decided to dine at Ruth Chris. Luckily, we were able to get last-minute reservations, although it was late. We ordered a seafood tower, and when it came out, the seafood smelled really bad. I was skeptical and complaining because our service was pretty decent and I did not want them to think we were trying to get a free meal. As a night went by, our tomahawk steak came out. A man who appeared to be the chef came out with a knife and started cutting the steak. As he was cutting the steak, the bone fell to the floor. No one apologized, and no one offered to compensate the mishap. Not even a round of drinks. All I could say was, we should have not dined here so late. We’re getting the poor end of the stick. Our waiter Solomon was very respectful at first and working for his tip, but after the tomahawk steak bone fell and he did not try to offer an excuse or an apology, my perspective change. We finally asked for our bill and it was somewhere close to $350. We gave Solomon $500 and he asked if we needed change back. Not only that, he told us preferably cash. I have never been more uncomfortable in my life. He stood right above us as we counted our change to ensure that he received the right amount of of tip. Don’t get me wrong. His customer service was pretty good, but that was really unprofessional of him at the end.Luckily, I will not be seeing any of them again.
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April 2024 by DoorToDoorGeek Podnutz
Near perfect food, drink and service, such nice people work here, cannot wait to go back again and againParking: Valet parking is on point and really fast
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April 2024 by Carol Wilson
Faith was a wonderful server and very attentive and helpful. Food was wonderful. Valet parking great. Couldn't be more pleased. Hope to come back soon. Thanks again.
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March 2024 by Lady D1
Ive been to a few Ruth Chris but never in Baltimore. I thought I would have had the Same experience as the rest. I will say the waiter was extremely nice and did a good job! However the best food I ate was the bread and shrimp. This Ruth Chris was a complete disappointment. The steak was completely bland and not properly cooked to my preference. I definitely think they need a new cook. The food outside of the bread and shrimp was completely not the Ruth Chris status I have know it to be. I would not be returning and I would not recommend this location either!!!
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March 2024 by Robert Jacobs
Great Pork Chops and
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March 2024 by Bev Nichoel
Worst delivery !!! Always screwed up !! 15 dollar salad of just lettuce and a 15 dollar plain Baked Potato unreal we were supposed to get a loaded!! Do not order from here!!!!! Not worth it!! Makes you think whats going on in the restaurant, we even called before about this problem, and I guess not worth fixing. We have ordered from here before used to be great(like the restaurant was) but this is the third time we’ve tried and always a mess! I’m not going to load the messed up dessert and dry main course, it’s just not worth it. It's sad to say goodbye to this Baltimore classic. Just too run down! No one has to eat here, there’s way better places now!!!
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March 2024 by Brie Pink
So after dating for 4 months I decided to plan a date so I could pop the question. I asked the waiter if they could write “Will you be my GF (Girlfriend)?”. The waitress did express to me that there were people in the kitchen that didn’t understand English well, but I was not expecting this. When the plate made it to the table my now girlfriend was shocked and so was I. I had to tell her that this was not what it was suppose to say, but can you really imagine how women wait their entire lives for proposals and for this to be a mistake is wild. I had been telling my friends about my plans for weeks I couldn’t wait for this moment.
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March 2024 by
Most of everything was excellent. But twice cooked the steak the wrong temperature for my steak and my son's steak. Would think they would do better as a known steak restaurant. The flavor profile of everything however was excellent and they did take the price of my steak off the bill.
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March 2024 by Daryl Nitz
Marlon is outstanding! This location has different menu items, like crab fried rice and fried zucchini. Location is perfect.
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February 2024 by
Our server, Courtney, was amazing! She was very attentive, personable, and made sure to customize our experience! She was also very knowledgeable about the menu, which was a plus! The only downfall was the table being so close to the front door. You heard it slam the entire night and the room we were seated in was pretty chilly.
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February 2024 by LindyJ
I have severe noise sensitivity & the restaurant was 57-65 decibels when we arrived at 4pm. I talked with the manager, who turned the music down for me due to my disability. So grateful for that, as I typically can't eat in restaurants, but it was our anniversary & my first time back in over 10years. The food was delicious & the staff really went out of their way to try and accommodate me. Thank-you.
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February 2024 by
I used to go to ruths chris on water street all the time but this was our first time at this location and it was hands down the best time! Food was still as good as I remember it. The reviews dont lie, our service by Michelle was truly top notch. Almost forgot how much we loved it here. Cant wait to return. Thanks for a great time!
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February 2024 by PaulaG
Definitely overrated. I have no problem paying a lot for good food but this place is no better than a chain. Service was mediocre at best. Steak was good. Best crab cake and wine. Seriously wish I had chosen somewhere else.
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February 2024 by Shanda Mann
My partner and I have been to Ruth Chris every year for special occasions and this particular location. We always enjoy everything, however, last night was valentines and of course we were looking forward to it. When we arrive the lobby is filled with about 30 people.. we were confused. We arrive for our reservation at 9:30 to find out that they “Over booked” so there was a 20 minute wait. This was already disappointing, although we did wait to try and be patient we ended up getting sat at 10:30. Once we were sat the server took forever to bring drinks. Didn’t receive our entrees until 11:20, when food came out we expressed to server the sweet potato casserole was extremely dry she even said “it looks like sand”, then the Brussels sprouts were flavorless, and our steaks were the worst we’ve ever had, over cooked and dry. Server takes our sides back to chef and then comes out to tell us they waved her off and said “oh well”. She told us she would take the sides off of our check… so we gave her card and check. She came back and dropped it back off and did not take a single thing off. This was the worst experience we’ve ever had at Ruth Chris and it has left a bad taste in our mouth moving forward. Because the staff was being over worked and ready to go they provided poor service and terrible food. This is an expensive restaurant and we felt very dismissed by the entirety.
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February 2024 by
The food here was excellent. There was a lot of flavor in the rice and the shrimp. I had a filet which was good. The cheesecake is flavorful too. Overall a good experience. They will check your coat and valet was $10.
