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February 2024 by Keith Dunahay
This place is great. The people are very friendly. I do not recommend taking a trailer there, if you have toMake sure you make a left into that small street.
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May 2023 by Oree Stone
Mia The Rental Manager unexpectedly provided me with the best profession experience I've ever dealt with in Life! and that's saying alot. I picked up 4 trailers and a box truck and must've bugged her at least 10 times about wires, liftgate cords, extra keys Vin numbers etc. And every time she was extremely communicative and very fast and got done everything I asked. She also was extremely knowledgeable and literally answered all 50 questions that I had. I will do all my business at this location for her great customer service alone. Very impressed thank you
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January 2020 by Trucker Tee
Called for monthly truck maintenance. Lol. I’ll just go somewhere else. Can already tell this would just be a complete waste of time after speaking with them for less then a minute. Figures for Baltimore.
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December 2019 by Edmund Elue
I am lost for words on this one! Tried to rent a truck from this company last Friday as I have previously done in the past. Their closing time is at 4pm I got there at 4:01pm and the lady I believe her name is Benda that’s at the front desk said she wouldn’t attend to me despite my pleas to her. At some point she yelled at me to stop pleading that she’s leaving at which point I stopped. On Monday I get a call that Ryder wouldn’t be renting to my company anymore because I was aggressive towards the lady and yelled at her. To say that I am shocked and flabbergasted is an understatement.
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July 2019 by James McCaskill
My experience here was very unpleasant.I walked into the service office and the person at the desk (Brenda Weaver Service Manager ) didn't acknowledge my presence at all.I then proceeded to greet her with a good morning I'm trying to get a headlight fixed on my truck.Brenda instantly became very agitated and said I don't work in the shop you're gonna have to wait for Brandon to get back!!!!!!! I then asked her if she was ok.She replied with a weird grunting noise. When Mr Brandon arrived he greeted me like a professional and asked how he could help me.Brandon fixed my headlight promptly and sent me on my way.Brenda Weaver should not be working for this company and needs to find another job . Her attitude was disrespectful and unprofessional !!
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June 2019 by James M.
My experience here was very unpleasant.I walked into the service office and the person at the desk ( Brenda Weaver the Service Manager) didn't acknowledge my presence at all. I proceeded to greet her with a good morning I'm trying to get a headlight replaced in my truck.Brenda instantly became very agitated and said I don't work in the shop you're gonna have to wait for Brandon to get back !!! I then asked her if she was ok . She responded to my question with a weird grunting noise. I then waited outside the office for Mr Brandon. When Brandon arrived he greeted my like a professional and asked how could he help me . Brandon replaced my light bulb promptly and sent me on my way. Brenda Weaver should not be working for this company and needs to find another job she is very unprofessional!!!!!!!!
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May 2019 by Kelli-Anne Stapley
Ryder #226 has been so helpful and accomodating!! We had a DOT scheduled, tractor was brought in on time and Latoya gave us regular updates via email. Another happy driver and a satisfied company, Thanks Ryder.
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May 2019 by Todd Walker
Great service vehicles unlimited miles
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May 2019 by KB Deez
For some reason the windshield wipers on all their trucks ive driven has malfunctioned
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December 2018 by Fly Mudder Trucker
I was towed here with a starter issue, and forgot that I had windshield wiper problem. But when I go to pick up the truck my windshield wiper is stuck mid wipe. Nobody called me NOT ONCE even to say my truck was complete. They could have notified me to fix the wipers while I was there. Just a lack of care here.
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October 2018 by Sultan Limon
Poor service .
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April 2018 by Lisa Roberts
Great mechanics here.
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April 2018 by Marrio Dominick
Never in a rush to get anything done so pack your patience. Would try to go to another one if possible
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February 2017 by Lee A. Fenner Jr.
Best service. The woman who runs the place is very helpful.
