-
November 2023 by amber fields
The staff is always friendly and helpful. Also the facility is clean and secure.
-
November 2023 by Design Too
Manager manager was very friendly and make sure everything was correct and I had the right information.
-
August 2023 by Bridget Martin
The price is a little higher than other places, but they have no ridiculous hidden fees, u get a 1 time $50 late fee after 15days late. The ppl r really nice & helpful, they will call to remind u if ur late but don't hassle u... The facility is clean & secure, (u need to enter ur code twice to get in) They offer carts to help u move ur stuff. There is a elevator to get the the second floor. U drive into the building to get to the units, which in my opinion is very convenient. Temperature is decent, tho the 2nd floor gets pretty hot in the winter cuz the heater is kicking... I would definitely recommend using this place if ur looking for a storage place...they also have a guild on their website to help u figure out what size unit u might need to rent.
-
August 2023 by Lauren t
Rachel has got your back! She has been so helpful along the way and has gone above and beyond for me. I’ve been renting a unit here for a few months and feel at ease knowing all of my belongings are safe. The building is very clean and the staff is friendly and professional. They also have uhauls for rent at the space which made it a very easy transition. Soo glad I found this place!
-
June 2023 by Mike Darnell
Great customer service.Management is friendly and easy to get along with.I have two units there
-
May 2023 by Shannon Stepney
The lady at the desk is very unprofessional & ride. She lies and said I couldn't pay online while in the office
-
May 2023 by Michele W.
I’ve had a unit for almost a year I love the service and I feel secure that my belongings are safe
-
May 2023 by Leah M.
I have had a storage unit for about a year now and I have been grateful that they are so helpful, informative and personable. I have had some financial problems and have had some trouble paying. The on-site manager Rachel M. has gone above and beyond to help me and work with me by offering discounts and promotions. They have also been very patient. They are always friendly and informative. The facility is kept clean and organized. They stay on top of details so there has never been any problem accessing my storage unit. I'm grateful for their willingness to show me excellent customer service
-
May 2023 by debra payne
This location is actually a Fair distance from my home, but I drive because I needed affordable space, which was clean, secure, and accessible. The pricing here was very fair, the management is very nice to work with, and the place is always spotless. I have never seen a bug or any other unwelcome creature and I feel like it’s one of the best rentals I’ve ever had a rental facility.
-
April 2023 by Barbie Lester
Not sure what Ms. Shannon Stepney is saying. The lady at the front desk set my online account up for me. Told me all the ways I could pay and even stated if I had trouble paying online to call and they’d help. My husband and I had a great experience. I was behind you Ms. Shannon so you are really wrong on the lady at the desk. She did state that sometimes the website is down and not only that we received a welcome email stating how to set your account up for online pay. So don’t throw her under the bus when she and the man there were very thorough with things. Thank you Rachel and Lee for all the information we are pleased to be apart of the family.
-
March 2023 by Ms. M.
Security Public Storage is the best storage service in Baltimore. Racheal treats you like family and the place is clean and safe. 10 out of 10 for me.
-
March 2023 by Bharati N.
Very good customer service and affordable promos. I spoke with Lee, one of the managers, who was very thorough.
-
March 2023 by Debbie G.
My experience is a good one. Great employees, clean and secure.
-
March 2023 by David B.
I love Security Public Storage! The management team are amazing, they truly go out of their way to help with all of my needs. And the facility is always super clean. The staff, Rachel, Lee, and Chris. Are always so friendly and professional. I highly recommend this place! ?
-
March 2023 by Corey Johnson
Hello I’ve been doing business with Public Storage since 2021 and all I can say is this place is an awesome place to store your goods, our recommend friends, families and associates THIS IS WELL WORTH IT IT’S ONE CLEAN PLACE FOR STORAGE AND I HAD MANY!!!