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January 2024 by chris locke
Awesome
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January 2024 by sierra singleton
I’ve have never been so insulted in my life. Shanda Hayden is extremely unprofessional. Today I contacted her office because my bill had increased drastically. I was greeted with rudeness, lied to about what was going on with my policy then and hung up on twice. If I could file a complaint I would because this is ridiculous. No one should be treated like this especially after being a loyal member for so many years!
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February 2023 by Elizabeth Cherry
The problem I had was that there are too many companies that are involved, you have ALE doing one thing & from my experience they are not really proficient at what they do and after all that was done I get hit with an investigation, I tell you being homeless really sucks and if I found out about a third-party involvement I would be extremely mad, I lost everything and really what I got would never replace certain things that I lost, ie one of my cats, a friend of 10 plus years, my religion things, so . I am sorry but how it started working with All-State was fine ,but it ended bad
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August 2022 by paula kennedy
I am researching other insurance companies. Customer service need attention. Friendly, not. Back to State Farm
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January 2022 by Sandra Brooks
Love my Allstate Insurance Team!
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October 2021 by Connor
it’s really unexpected to have such a good experience when it comes to insurance providers. The team at this office is great. They always reach out when there are better options available and they regularly check in to see how I’m doing. I would highly recommend this office for home/auto/life needs.
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October 2021 by Chuck Crossed
Service has been excellent , responsiveAnd friendly. Will recommend.
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June 2021 by Scott Taylor
Casey is very good at helping me get insured.
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June 2021 by Juan Perdomo
Communication is key. Shanda hit it right on the head. She isn’t stuck in the past - she uses all of her resources to get the job done. When I called, texted, or emailed she always answered and that’s important during these busy times. I appreciate all the money she saved me along with a seamless insurance change and home policy! Thank you for everything.
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January 2021 by Wade Adams
Everything is going just fine with the service. Whenever I have had an issue I get a response immediately and I get my issue resolved...Casey is on top of her game..This office is very attentive to our needs..I would highly recommend them...
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June 2020 by Judith Edwards
Do not ever buy any insurance policy with these crooks.They will never respond to you in timely manner also have 0 customer service etiquette.They will rip you off for money.Not at all Recommended
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March 2020 by Craig Parks
Truly a no hassle experience with the accident i was in. Took great care of my car as well as me first question was are you Okay is everyone involved okay.
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March 2020 by doug worth
Very knowledgeable staff ,gave me the best price in town
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February 2020 by William Brightbill
All ways taken care of my cars and home insurance needs
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January 2020 by Darian Pedersen
Casey is my agent and she was great! Easy to work with and always there when I needed it, even if it was late hours. I felt she took the time to really work with me and figure out a new plan that I didn’t even know we could have. She also helped save us some money on our auto insurance which was even better! I highly recommend going to see, or contact her.
