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October 2023 by Abdul Khaliq Mohmand
I usually don’t review but they really made me to do it so here is the reason:1. Pricing Discrepancy:I noticed a significant price difference compared to other gas stations and convenience stores in the area. The snacks and drinks at Shell were noticeably more expensive, which made it difficult to justify purchasing them.2. Lack of Value:Not only were the prices higher, but the value for money was also lacking. The portion sizes of the snacks were smaller compared to other places, and the drink options were limited. It felt like I was paying more for less.3. Inconsistent Pricing:Another issue I encountered was the inconsistency in pricing. The same snack or drink item would have different prices at different Shell locations. This lack of uniformity was frustrating and made it difficult to anticipate the cost.4. Customer Service:Additionally, the customer service experience was subpar. The staff seemed disinterested and unhelpful when I inquired about the pricing. It would have been beneficial if they were more transparent and willing to address my concerns.Conclusion:Overall, my experience with Shell's pricing for snacks and drinks was disappointing. The higher prices, lack of value, inconsistent pricing, and unsatisfactory customer service left me feeling dissatisfied. I hope this review helps Shell improve their pricing strategy and provide a better experience for their customers.
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August 2023 by Ndub Golfer
Best place to refill in route to BWI. Always friendly staff no matter the time of day or night. Its a gas station, they sell gas and thats all I care about. Anyone who gives a negative review about a station near an airport as well ran as this one, has never flown in or out of MEM. You can be stabbed at those stations.
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May 2023 by Yilun Ding
After inserting my credit card, all the prices disappeared except the most expensive - Supreme. Go elsewhere.
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February 2023 by Matt Hamilton
The worst car wash. Don't waste your money. It barely cleaned half my car. The fans at the end have no power, so it doesn't dry it at all.
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December 2022 by LadySaint
This gas station has a restroom ? and snacks and it’s close to Baltimore Airport BWI with very helpful staff, Daniel was very helpful I appreciated great customer service ??
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December 2022 by 21ohman
I came in yesterday morning to buy coffee when I went to go use the bathroom I was denied using the bathroom
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August 2022 by Tameeka Williamson
This shell location has a numerous amount of fuel pumps so on a regular day no need to wait for a pump to become available. A car wash is present at this location, which I haven’t utilized.The store portion of this location doesn’t have a sign or logo on it. The receipt gives an address of 1881 Aviation Blvd, but on Google Maps it comes up as 1001 Aviation Blvd. I apologize, I was mistaken the 8’s on the receipt are 0’s.Ideal location close to the car rental locations and fairly close to the airport.
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July 2022 by Tiffany Thibodeaux
While pumping gas another customer had no bottoms on literally all his private areas out. I tried to call the store to alert the attendant but after two calls not answered I had to go in. The clerk was on his personal phone and didn’t seem to care.
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June 2022 by Darrell Allen Jr
Was denied access to the restroom because it was just cleaned “20 minutes ago”. The gas attendant said it was STILL DRYING. I started to wait and purchase some snacks; however, I decided to leave and go to Royal Farms where I could use the restroom and return to work.
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April 2022 by I#hate Toyotacorollas
I can't call this a fully functioning gas station. Vacuum machines are always broken. ATM machine is always broken. When we need it and expect it the most. Wasting our time to get there
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July 2021 by Daniel Goodfather
Good customer service and always friendly
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July 2021 by Luca C.
There were no sea shells at "Shell gas" my children also drank the so called "gas" and died on the spot. I tried to hide the bodies by burning them with the gasoline but the gas is so cheap it wouldn't burn their bones.
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May 2021 by Kamal B.
Dirty bathroom worst service everything is overpriced. Cashier is rude and racist. The African cashier thinks he own the MF**k store. That MF***ckkk is rude as hell.... don't go to this shittyyyy place.
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April 2021 by Michael Decroix
They obviously assumed I flew in from somewhere Not knowing the state's regulatory tobacco prices They overcharge me by $5 for a single pack of cigarettes
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March 2021 by Mike Fogler
The car wash stopped while washing my new truckHe gave me another code still no luckHe gave me a refund with no problemSo they handled my issue without much inconvenience to me which does mean a lot and I will continue to visit this location
