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November 2023 by Shya
During my recent visit to the Skechers store, I had a mixed experience. On a positive note, Mike provided a warm welcome and greeted me when I entered. However, this positive interaction was overshadowed by the behavior of a young black lady, whose name I unfortunately didn't get.I felt continuously racially profiled as she was consistently present everywhere I went but never offered any assistance. Her aggressive staring made the shopping experience uncomfortable. Even when I expressed gratitude to her and wished her a good day during checkout, she said nothing. Completely ignored me, which is very rude. My receipt indicates her employee number is 121479. This overall experience has led me to the decision not to return to this location. I hope this feedback can contribute to improvements in customer service.
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November 2023 by erin Tomko
Drove 30 minutes to exchange shoes and at 11:15 am, they were not open. Very disappointing that there customer service is so bad they can't open on time!!!! Would give them no stars if possible.
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August 2023 by Abigail
The store was very organized, clean, and the 2 employees that were working were amazing! Great shoes, great deals, and great workers! I'll be shopping there again for sure.
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August 2023 by amie zoretich
I was in the area for the weekend.I love my skechers. I stopped by.went in got want I wanted.went and checked out.the cashier did not ask for my number to earn points ok.but she was nice.we were in Baltimore for a music festival.before we left my BF asked a wierd question.wanted to use her scissors. She sayer yes.i said lol what do you need them for.he wanted to cute his bracelet.she laughed with us and let him us the.very. ice.will for sure be back.
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August 2023 by Francesca Torrance
Good sized store with plenty of styles to choose from. Staff was friendly and the store was clean and tidy
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August 2023 by Shirlonda Scott
Prices were a bit high to be outlet however I found a reasonable pair of sneakers fir my little cousin.
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August 2023 by robert, beck
Quiet for Saturday afternoon. I found a great deal in clearance. Friendly helpful staff!
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July 2023 by Ken Frager
Great selection. Friendly and helpful staff. Found exactly what I wanted quickly.
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June 2023 by Velandus Gholston
Omg I walked in looking for the slip-on shoes in a particular style and size but didn't see it. I was crestfallen. I then asked the manager for assistance. He promptly came over and found the ones I was looking for! I was in heaven! I had a difficult time finding my size until today.
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June 2023 by Cory
Good prices and selection, great service. I had some issues with a pair of shoes that I bought, and the staff made it very easy to exchange for a different pair. They were kind, courteous, and understanding. And I am very happy with the shoes. Thank you so much!
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April 2023 by Frederick Lynch
Beautiful layout, and you can have a shoes experience, love place to be.
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March 2023 by Sarah Gray
Awesome service from the time my husband, dad, husbands grand mom and I walked in the store. The manager Mike and his awesome store associate Shameira were the best!We will definitely stop by again we had great conversation and good suggestions for shoes. My dad needed work shoes and they made that happen for him ❤️Thanks you two for being great ?
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January 2023 by William H.
I went to the store today at 10AM to purchase shoes and they we closed. The website said they opened at 10. I waited till 10:30 and the store was not opened and no one was in the store. If the hours have changed, they should update the website.
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January 2023 by John Kurutz
A friend recommended this place after finding great deals in the clearance section of the store. Good recommendation. Found a great pair of sneakers for 50% off. Joined their rewards program also. Will be back in spring to hopefully pick up some sandels.
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December 2022 by Johnsie Washington
They Staff was friendly. I love this store❤️❤️. I will be returning
