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April 2024 by Charles Morgan Riegel
I really had an incredible experience shopping here. I know a little about audio equipment, but was certainly hoping for some help choosing an amp and set of speakers for my vinyl turntable. I've been to plenty of other stores where the "customer service" was condescending and tried to upsell me. Soundscape was very different. Ed listened to my needs and budgetary restrictions and gave me several incredible options within these parameters. He was helpful and insightful without being pushy or condescending. We also listened to some really great tunes on really great speakers while I was deciding. This was exactly the experience I needed to make an informed decision and I will return when I'm ready to purchase any more home entertainment audio equipment. I'm testing my new system on Pink Floyd's The Wall right now!
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March 2024 by Joe Gallo
Great experience. Highly recommend. Professional, courteous, knowledgeable.
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January 2024 by Matthew Weinstein
THE experts. Brought my vintage home stereo system back to life.
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December 2023 by Guil Parker
Ed and the guys take their customers serious as well as the audiophile equipment.I have been buying equipment and referring friends there for over 30 years.If you take your listening and viewing you should stop by the shop.You will very pleased.
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September 2023 by Lonnie Hall
I love Soundscape!! Been a long term customer for over 20 Years. Mr. Ed and his Son are extremely knowledgeable in the field of Hi-End audio visual tech. They carry “in stock,” the best equipment! I highly recommend doing business with them!
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February 2023 by Kyle
I brought my vintage JVC in for repair, and Justin could not have been more professional. About an hour later I was walking out with a perfectly functioning turntable, with new soldered phono cables and 2m Bronze cartridge installed.This is now the best deck in my collection, and I owe that to Justin’s advice and expert technician skills.I cannot recommend this shop more, it’s a true gem in this amazing hobby.
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December 2022 by Evan Timms
Went to Soundcape to satisfy a curiosity about Rogue audio products. Discovered many other gems that were new to me. This is a great shop with a range of great gear at many price points. If you’re shopping for B&W or Elac, yeah some big-boxes carry both of those brands, but save yourself the, uh, experience, and talk to Ed Dorsey at Soundscape instead. Been in the biz forever and has incredible perspective and knowledge. If you’re shopping for the higher end, DEFINITELY check out their setups featuring Cambridge Edge separates and passive Vandersteen CTs. Thanks Ed!
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November 2022 by Douglas H.
Walked in the store this afternoon ready to spend money on some audio components. By my count, there were two employees working. They were with other customers, and neither greeted me nor acknowledged me during my 10 minutes in the store. Out of all of the people in the store, I (a Black man) was the only person of color. However, my money is just as green as everyone else's. After 10 minutes of marginalization, I walked past one employee on my way out the door. Subtract one star from my rating for racism and there you have my bottom line rating of this business.
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September 2022 by John Thompson
Soundscape is a great local home theater store. Casting sales people that are no pressure. Only carry the finest brands. Concise store layout to fulfill your audiophile wants and needs.
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August 2022 by tim lambert
Great products and deals for audio enthusiasts of all levels and the customer service is always top notch. A true Baltimore landmark.
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July 2022 by Timothy Sharma
I went in on a Friday, with very little knowledge of what I want, except a general price range. The staff member who helped me did a great job of listening to what I was interested, and subsequently helped me put together a great package in the price range I was looking for. I was in and out of there in under an hour, and felt great about my purchase. I had a great experience there.
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December 2021 by SCOTT BROWN
Soundscape is a gem. I've been a customer for 30 years. I've gradually upgraded components over that time and they have never steered me wrong or try to oversell. Just today I brought home a new upgraded phono cartridge on the 30 year old turntable I bought there. I also invested in a vacuum record cleaner on Justin's recommendation. I had recently listened to an old, used jazz piano trio LP that sounded so bad I was going to discard it, even though I had cleaned it with discwasher. Today I gave it a thorough cleaning with the new device and played it with the new cartridge. It sounds amazing! I love supporting a longstanding locally owned Baltimore business that remains completely on top of their game. Can there be more than 5 stars.
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October 2021 by Cruce Stark
Twenty-five years ago I drove an hour and a half from Wilmington, Delaware, to Soundscape in Baltimore to buy my Vandersteen Two’s. Last week I drove there again to audition a pair of Golden Ear One R’s. From my first email exchanges with John, through a wonderful half hour listening to music with Ed (and before long both of us were really listening to music. Ed wasn’t just, or even, trying to sell me speakers. After a few moments we were both listening to music, like we were neighbors sitting in Ed’s living room), until Andrew and Aaron dropped off the speakers on their way to install a TV setup at a retirement home in Long Island, it was like we were all in this together. Soundscape has been a family business for close to forever. And for a while I felt part of the family. I couldn’t have asked for a better experience. And, not incidentally, the One R’s sound terrific.
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September 2021 by Toby Mummert
Soundscape deserves more than 5 stars!! Ed is AMZING!! I had a REAL serious problem last week. I needed to upgrade my Ortofon 2M RED to the Ortofon 2M BLUE and I searched at least 15-20 sites online and EVERY place was sold out. So, somehow being the Audiophile that I am, I never thought of Soundscape. I was at my wit's end and I thought to myself "Just one more site" and somehow Soundscape came up and I called and ED answered and AMZINGLY Soundscape had an Ortofon 2M BLUE STYLUS in stock!! WOW!! This place has it going on!!Ed is a wonderfully kind man and extremely helpful. I wasted ZERO time and ordered the Stylus right then and there on the phone.It was Friday the 3rd of September with a holiday on the following Monday yet somehow the New Stylus reaches my home in just 5 DAYS including the Monday holiday!! That is stunning!! To me that shows that Ed REALLY cared enough to get an item out to someone who's placing an order over the phone and was incredibly kind and understood the urgency to please someone whom he's never met before. ED YOU ARE AMZING!! I certainly plan a road trip to Soundscape hopefully in the near future!! I Can't Wait!! I may bring a new pair of Speakers home along with me considering the selection that Soundscape has in store for EVERYONE!!
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July 2021 by Tim Wickman
Top notch people, family owned. Worked with me several months to find the perfect amplifier. Love The Rogue cronus magnum with bowers 702s2 perfect match. Love this place
