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January 2024 by Anthony Battle
Waited in line for 20 minutes or more to have one photo printed from my phone and I was informed that they couldn't do the print. Two customers in front of me left the line. Bad service. I hate giving bad advice but try another establishment. I have been to several Staples and never had this issue.
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December 2023 by Abigail I. Rivera
2 young beautiful girls helped me. They were very nice and patient, but they had me waiting without any info regarding the picture I had requested. Seems like further training is needed to know how to communicate with customers & on greeting. They didn’t even greet or said much when i asked for my photo.
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November 2023 by Chynna B
Called at 5:45 to ask to come in and print and laminate it would be no problem. Came in at 6:30 was told by a MANAGER I COULDN’T LAMINATE the 2 sheets of copy paper I was just told I could come in and complete. If I couldn’t get the job done here I wouldn’t have even wasted my time. Trash.
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November 2023 by Rodkeisa Robbins
Every time I visit this store they are very helpful.
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November 2023 by Rick McDonald
I am a loyal customer AND use I Postal at this location and today was saddened to hear your print Manager is leaving.You going to KILL your print business and employees by adding Amazon returns unless you have two more full-time employees. I felt SAD when I heard you were adding the amazon returns
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November 2023 by Daniel Beahn
Pretty standard Staples. Helpful, friendly staff. I mostly drop Amazon returns here and also do some shipping. Occasionally I do some shopping as well. Stop on by and get whatever you need to get done, done!
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September 2023 by Shelly !
I absolutely love this particular Starbud, close to home and the workers are extremely helpful. My budtender was James P. Very knowledgeable, engaged and helpful. I recommend asking for him when you go in.
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August 2023 by Marissa Lightkep
I usually go to the Staples on Eastern Avenue but gave this one a try. Placed my order and later on tried to call 5+ times to see if it was ready and waited on hold each time. It was supposed to be ready by 8:30pm but was not. When I picked it up, I was unable to use any coupons, no teacher discount. Perhaps the Staples on Eastern has different rules or are just better at customer service, but they always help me out as a local school employee. Very discouraged by this location.
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August 2023 by Shaila Sharmin
I went at this store yesterday to photocopy few documents, asked for help as it was my first time to use the service there. The associate named Nikki came to show the self serve machine when I requested her to help. The machine was not functioning as the power was off which I came to know later from another associate. I again went to her while she was chatting with her Indian colleague. She came and told me to pay first and left, didn’t even check if the machine was on or not. I tried few time nothing was happening, then I asked another senior customer behind me , she tried to help but was not working either. Then we seek help from another associate passing by who turned the machine on. I could try different machine but already prepaid on that specific one. Then I went to front desk , seek help , the girl with hijab/scarf over head came and showed me how to properly do the work. She was very helpful and friendly and I finally did all my work. I wish Nikki could have showed me or check the machine properly without rushing ( there was no customer in the print/photocopy zone while I requested help), it could have saved my time. I won’t go to that location anymore because of this poor experience.Want to thank that front desk girl for her help.
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August 2023 by Terina Barbour
I must say service is not something that comes easy now days. Shawn from print and marketing was a great HELP. I’m so appreciative. He took his time to help me with printing my application for my visa. Thanks so much
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July 2023 by Pamela
This location is always busy, but the staff remains professional, helpful & approachable. Peter & his staff have had a few changes but have maintained great customer service!
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June 2023 by Angie Gee
Gaslighting employee.Ordered today early morning(Tuesday). Website stated pick-up same day, before 8:30pm. Employee called mid-day and said my orders will be ready Friday — 3 days after promised on Staples website and receipt. She said this has been their procedure this year. Wrong. I have been ordering from the start of this year. She then said she’ll make an exemption for me AS IF SHE’S DOING ME A FAVOR. Please do not mislead your paying customers. We are running a business and have deadlines. Own up to your mistakes and do not gaslight us!
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June 2023 by Кочевники XXI века
A very convenient place to print documents.If you used a credit card at home, you can buy a special card at the checkout and top it up.The staff is courteous and helpful.
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June 2023 by Angie G.
The store's very poor rating says it all. DO NOT WALK IN. Rude and unhelpful employees. Website says same-day pick-up but they will call you and say your order will be ready in 3 days. I told them I needed my business cards so the Print Supervisor said she will "make an exemption" for me. Your customers don't need an exemption. There's a reason we did not order for delivery; we need a same-day pick-up. Either you change your website; or be accountable for your mistakes. Do not gaslight your customers!!!
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April 2023 by Isabella H.
The cashier is very sweet and one of the team member was very helpful. A great place to support.
