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May 2023 by DERRICK SHANNON
The staff was very professional and I definitely would recommend drivers to go there to get your truck worked on. Thank you
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May 2023 by Herbert Metz
Great ? guys at the parts counter. Always helpful !!
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April 2023 by Richard Epps, Jr.
Do great repairs for fleet trucks.
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September 2022 by Solo Milbourne
Started working here today, wonderful people, top notch company. They care about their customers and their employees..????????
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September 2022 by Kevin Young
I dropped my truck off for a oil change with no check engine light on, in fact I just had a DOT inspection. The truck was very well maintained. I went to pick my truck up before I left the lot, the check engine light was on, I left the truck there. The code turned out to be a oil pressure sensor, go figure a part is bad on the system they were working on. They wanted to charge me diagnostic fees, ridiculous replacement cost for part that looks at you when you open the hood. I'll pass. Oh yeah the the part was on a three month back order, I suspect my oil pressure sensor ended up on some ones trucks.
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June 2022 by Frontier Specialized Heavy Transport
Been in the trucking business for over 30 years. I can't tell you how good the service is with these guys. I am moving my business from Rush Peterbilt to The Pete Store. Highly recommend them!
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April 2022 by Trentsin Bell
Very professional from office staff to service department to mechanics, they sets the standard for driver appreciation, I was highly impressed and every time I come to Baltimore I will be sure to stop by this Peterbilt Shop for service. Well done !!
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March 2022 by Ehab Samir
Stealer not a dealerCharged me $1250 labor to put air hose and air dryer filter onI came with the part , I called them before I drop the truck off, they said it will take 3 hours to get the job done. So I paid this amount for 3 hours working, wonder how much the hour costs at this place?
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March 2022 by Anatoli Zubryckyj
This place sucks brought my truck in for stop engine light come to find out DEF system needed cleaning let’s just say 2 weeks later I get it back get 200 miles down the road coolant hose they put on behind the def tank blew off because they didn’t tighten it properly another breakdown and horrible communication 6 1/2 thousand dollars later do not trust this place!
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February 2022 by kizzy hill
Had to pick a truck part up with my Bae for his 18 wheeler truck life
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January 2022 by veronica gauthier
Everytime we bring our truck here it is a problem. Dont ever pick up ur truck w/o inspecting it first. They put a huge scratch down the driver side of our truck. 2 yrs ago we had our brakes changed. Went 2 pick up our truck & while inspecting it b4 we left i found a glob of grease slapped on one of our new brakes.
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January 2022 by Frank Zayon
Always a great experience here. Staff is knowledgeable and helpful. They do great work.
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December 2021 by Bogdan Kushnir
Worst service in trucking business you can ever experience. We've got an estimate for truck repair in August 30 and prepaid $2k. After 2 month of waiting time we paid a full amount of service. But because of miscommunication between our driver and a shop we overpaid $3k. Receptionist people would transfer you to service manager Andy, who will never pick up a phone or call you back. No email responds whatsoever. Finely, I had physically go to this location and I was advised that Baltimore location already sent a check refund to my address. In 2 days it will be December and almost 2 months after we fully paid for the service and waiting for a refund. From Baltimore location I was advised, that check was sent just last week and I have to wait another few weeks to get it. This is ridiculous, unprofessional and totally a nightmare. No one care about you, after money was received.
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November 2021 by Kirk Hammond
All in well they had Betsy about a week new clutch couple sensors on a transmission I mean you know no complaints on my end figuring the times that we're in right now so hey I would definitely recommend them if you're ever in the Baltimore area Captain Kirk out
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November 2021 by Alex Villatoro
If you need something stop by the store to ask for it they don’t answer the phone ———-Parts —-
