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October 2023 by Crys C
Ruben or Rupen not sure what the spelling is but you have horrible customer service, you should to learn how to better assist your customers.If I had not been a uhaul customer for such a long time and use to at least better service I would never use your service again. All I needed was assistance figuring out a location.Ruben put zero effort into helping me with that request and when I asked to speak with a manager I was disappointed to hear from you that you were the manager.I know you are able to help with finding another nearby location however you told me to just google it and obviously I did that before I called and was trying to figure out which location I wanted to get the number to but you did not care about assisting me…UHAUL please get better management in your stores. I would have given a customer far better service for such a simple request.
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August 2023 by Jacqueline Gilliam
Ok just make sure you reserve the vehicle a day or 2 before you actually need it
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February 2023 by Jesus Ortiz
Quick service vehicles in good condition
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February 2022 by Terrie
They are flexible and understanding! Friendly and clean. Thanks ?. I rent from them frequently and will only go the pulaski hwy location. Overall U-Haul is a good company but the local locations make you feel like family.
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February 2022 by birdman the third
Good U-Haul dealership very attentive personnel
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February 2022 by Har Dryv
NOT a U-Haul... always call first for licatiobs near Balrimore.
