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September 2023 by Jay Young
Best place to fix your phone. I changed my screen protector for my Galaxy Z Flip 4 which was under Samsung warranty. It only took couple hours to do it. Every other place I called gave me 2 days and they didn't even have the part.
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September 2023 by Khalil LeSane
Q fixed my ps5 fixed my ps5 hdmi in 10 days which was really quick then estimated time
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September 2023 by April Hart
This place was great! I had the unfortunate experience of getting syrup in all the places it's not supposed to be on my phone and Brian and Jeff unstuck all the buttons within an hour. I appreciated Brian's friendly service at the door and Jeff's thorough fixes. Thanks guys!
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August 2023 by Nemoku
Did not recieve what I felt was good service. Constantly led on on when my device would be ready, was only expected to take 7-10 days but it took two weeks with little info. I also felt they charged me unfair extra fees, like the $50 cleaning which is ridiculous as the device wasn't even cleaned before returning. Also the associate at the store miss represented their "Warranty" as a one time purchase, but neglected to mention that it was a monthly charge. I feel like the associate was being purposely deceptive. Will not trust my devices with this store ever again.
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August 2023 by Crystal Lobos
Went in with a functioning cracked screen, left with a brick. Tech tried saying the mother board was cracked before giving him the phone, until I reminded him that it was fully functional, until they had messed with it. Than he admitted their tech(s) did it. After waiting for almost 3.5 hrs, I was given the nonfunctional phone back, and told to call my insurance and just get a full replacement. Just to find out that they reported the issue as "did not have the parts needed to replace the screen",which clearly was not the issue. Horrible, dishonest customer service.
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August 2023 by Maya Lakshman
Bryan and Jeff were super helpful and very kind! I was having some challenges with my phone and they diagnosed and solved the problem immediately. Also, great 90s playlist!
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August 2023 by Fresh Air Brown
Came to get my phones screen fixed. Bryan and jeff did an excellent job and great customer service.. thanks...
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August 2023 by Akeish F.
Said it would take 2 weeks or more to fix my iPad. Still don't have it yet. Not sure how that makes sense.
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July 2023 by Michael Crouch
Really straight forward and no-nonsense. When they couldn't fix my phone they didn't charge me anything and gave me good advice about what new phone to get.
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July 2023 by Cassandra Rayman
Denzel was very helpful! Easy process! Phone looks brand new!
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July 2023 by Judy Cruz
Excellent service from Denzel and Micheal will definitely recommend to others.
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June 2023 by Ella Eaton
This place fixed my phone in record time after a technician almost completely ruined it while replacing a broken screen. If I ever need a screen replaced again I will definitely come here directly.
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June 2023 by Ana Maria Ferraz de Campos
The service and assistance were perfect for us. I had done an online appointment, they called me prior to it to let me know they did not have the battery but would ordered it. I passed by to make the payment and two days later they called me that the battery had arrived and the service was completed. Professional and polite staff; it worked very well for us. Thank you.
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June 2023 by Carlos Zigel
Thanks to Jeff for quickly fixing my phone. Great service also from Q (not THAT Q).Highly recommended.
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March 2023 by Tim M.
This place is a mess! No technicians to actually do the work, staff that don't know what is what, and corporate policies that are so draconian that you feel you are living in a world where unicorns are everywhere. "[Wednesday] Can you fix my phone, it has a bad LCD screen?" Yes, but we have to order the part. "Ok, when will it be here?" Friday, we'll call you when it arrives. "Ok, see you Friday." No call. Call Saturday. "Is the part there? Yes, but we can't fix it until Tuesday. "[Irritation] Ok, see you Tuesday". "[Tuesday] Can you fix my phone?" No, its a Tracfone. "Who cares its a mechanical/screen problem!" We can't put that into our system so we can't fix your phone. "Why didn't you tell me this a week ago?" Sorry, everybody is new here and nobody knows what's going on and we have no technicians to do the work anyway. "Can I buy the LCD screen that you ordered for me so I can either fix it myself or have someone else do it?' No, we can't sell the the part. They are directly from Samsung and we are not allowed to sell them." I take my phone and walk out shaking my head. Go ANYWHERE BUT HERE!!!
