-
March 2024 by Melly Je
my last visit to this store was actually my very first time in any kind of ups store ever, and i will admit I was a bit anxious about it all. As someone who has issues with talking to people & social anxiety, i felt really comfortable with the staff, they allowed me to say everything i needed help with and i got everything done within a few minutes. Even my husband Jacob was surprised by how much I laughed with the young man, Kyrin. He really made my day and I will be more comfortable in spaces like this for my next visit!
-
March 2024 by Gift Fisher
The service was excellent and very speedy! The whole team was super helpful, especially Kyrin who took his time and explained the return process for me.
-
March 2024 by C T
Great location. Lexi has great customer service skills. She is always able to resolve any issues quickly.
-
March 2024 by Brenay Green
I had a great experience here shipping my packages off last week, the guy there named Kyrin was such a great help to me, very patient.
-
March 2024 by Ellis Fackler
every time I come to use this locations services Im greeted, attended to and out the door pretty quickly. staff is all really chill and kind to everyone who comes thru. they get pretty busy frequently but they manage just fine. thanks for the recent help with shipping Lexi! I will continue to return
-
March 2024 by Johnny Paradise
Lexi is simply the best! Always cheerful smiling polite and helpful. She is a joy and one of the reasons I am still a customer there!
-
March 2024 by Lisa Marie
When I go in Lexi is always willing to help no matter how busy she takes the time. she is the best.She makes things easy for me. She is such a sweetheart!! Best employee I’ve come across.
-
March 2024 by Joseph Isaac
Decent location however some updating is necessary. Planned around shipping internationally from here because of information on their locations website only to be told they no longer do international shipping and stopped over a year ago. In addition to this there is signage inside location that says they do international shipping. Unacceptable to not update your services when you’ve had over a year to do so.
-
March 2024 by Patrick H
The best staff. Thanks for all of your help.
-
February 2024 by Asya Adil
not full service, for example the was down for months and anytime I come in there is along wait and am unable to be serviced in a reasonable time -- feels like the post office experience. Today I waited over 15 minutes to see if they can print three colored copies without success. I often leave without being able to complete my errand. I suggest going somewhere else for efficient and reliable service.
-
February 2024 by Nick Conrad
I've had my office mailbox here for several years. Lexy and the team are the best, they work tirelessly and are always reliable with making pickups and dropoffs as smooth as possible.
-
February 2024 by Andrew DiPrinzio
Wildly overpriced packaging supplies. They charged $7 for a poly shipping bag! Probably cost less than $0.10 cost.
-
January 2024 by Rachel Sheubrooks
Kristy hiser is absolutely amazing. I returned my package quickly with wonderful service and a very easy kind experience!
-
January 2024 by Cynthia Westcott (Sky)
Wonderful Experience
-
January 2024 by Priyanka Ray
Absolutely terrible. They are unprofessional and have no regard for customers. They close the store anytime they feel like and you’re left standing outside with your packages because they entitled ones don’t feel like working. They printed out a notice saying “we are closing our office due to weather at 4:30 PM”, and we were there at 4:26 PM, they saw us, ignored us and continued with their loud brawl and yelling wishing each other a great evening with pizzas in hand. Funny enough the snow stopped at 6 AM so why even bother opening the store when it’s really bad and then close it when everything is clear just so that they can get off early. Typical Baltimore products. Total disregard for customers and zero professionalism
