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March 2024 by Wendell Arciaga
Fast, friendly service.
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March 2024 by Matthew Gubisch
Was a line but staff moved quickly.
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March 2024 by Pam Ela
I called ahead to inquire if there was a notary on the premises. The Sales Assiciate said yes, and the time they would leave. I told him I would leave and be right there. Unfortunately, the notary left ahead of schedule, even knowing I was on my way. So, I could not get my documents notarized. I would not expect that sort of loose and inconsistent scheduling of a national chain.
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March 2024 by Karen Lewis
Have easily done Amazon returns and used their notary services. Very good interactions.
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March 2024 by Douglas Hoffman
I have used this service many times to drop off packages with prepaid mailing labels and have always been treated promptly and courteously and none of my packages have ever been lost.
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February 2024 by Carl Washington
I just love everyone that works at this location. They are so kind and patient with everyone.
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December 2023 by Steph Jacob
The manager at this store is so good at his job. Always pleasant, fast, competent, knows so much off the top of his head. I always go to this location because of him.
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December 2023 by Gwendolyn Carla
I’m rating this a 3/5 because the store is not accurately listed. It is a point location, and you can technically do other things here such as printing and getting supplies. YOU CAN NOT RETURN PACKAGES HERE. So If you have a QR code (which basically everyone does in 2023), you can not return your item.
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December 2023 by Cyneathia
I went to the UPS STORE in the 6400 Blk of Balto. Nat'l Pike (BNP), this Experience was so Much Greater than My Experience in the 8480 Blk of Balto. Nat'l Pike. My arrival time was about the same. Max was a Complete "Gentleman," Very Gracious, Knowledgeable, Well-Manner, and Professional. Unlike the (he) Associate at 8480 BNP (Who worked 9.5 hrs...too many hours). It's People like Max that keep UPS Strong and Moving Upward and Forward.Great Work Max!Thank You!!!<><Ms. Jonesgray
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October 2023 by My Motorhome Life
Very poor in-store customer service experience. Associate was rude, poorly-trained, and incompetent.
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August 2023 by Hasan Rafiq
Received very poor service at this location today by a worker who was wearing sunglasses in the store and had an attitude. When I asked him do you have a kiosk to print shipping labels he replied "I wish we did so we didn't have to print all these labels our selves". Then when I gave him the documents I needed mailed I showed him on the letter where they needed to be mailed. He proceeds to ask for my number, and when I gave him my number his reply is "eww I don't like that number". Then after getting my info he then proceeds to tell me "We don't deliver to PO BOX". He couldve told me that in the beginning when I pointed to him where the documents were being mailed too. I've never met such an insulting, lazy, immature customer service rep at a franchise location before. The owner at this franchise needs to hire professionals and review the tape from today.
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August 2023 by Warm
The white ups lady that worked there saw me and my mom carrying a tv box and didn’t even bother to open the door while she saw us heading there. The workers inside also saw us struggling to open the door as we were carrying the heavy box and still watched us as we struggle to bring it inside. They don’t have basic manners or just weren’t bothered enough to help us but it was a very unpleasant feeling.
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June 2023 by Tony Santos (TS)
Door says Closed Until Further Notice!!. Need to update website if closed for good.
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June 2023 by Michelle Feminella
I always receive great service at this location. Even if it's busy, the line moves very fast. The staff is always nice. I appreciate the attentiveness and quickly getting me in and out. This is my go-to store for Amazon returns as it's so easy with usually no label or box needed!
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May 2023 by Erika Bease
Always get good service. The hours of operation definitely need to be updated. Went to the store at 5:45 last week and it was closed. The sign said they’re open until 6:30. Has anyone else had this happen to them?
