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February 2024 by AJ Wright
Very rude
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February 2024 by Kim Harry
Jeffrey at the Highlandtown Post Office was very helpful, patient and kind! Thank you for helping us with our passport issues!!
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January 2024 by Charles Li
undersized, understaffed but they have been reliable with the dozen or so times ive went! Seeing how many 1 stars there were didnt sit right with me.
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January 2024 by Elise Mouchantaf
Very impolite employee. Angry all the way on everyone. Try to ask a question she permits herself to raise her voice and yell. Very very bad treatment to customers
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December 2023 by Ron Dreamz
If I could give negative stars I would. It smells awful in here. Workers are extremely rude and lazy. They answer personal calls in the middle of a transaction. SAVE YOUR TIME AND MONEY! Standing here for 20 minutes only one customer was taken care of. Ridiculous!
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November 2023 by Monika Krepa
Rude, unfriendly with unnecessary attitude. Will not explain but will yell at you.
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August 2023 by Joe Schmoe
Yeeaaah.... definitely feeling attitude from Monique. Most people would be very happy to get a federal pension when they retire.
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August 2023 by Jewellianna Palencia (JeweJeweBee)
I did a quick drop-off during the early daytime. The clerk was kind and also quick!
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May 2023 by Kirk Littlefield
I only knock one star off because it's the USPS. It's not a fun experience dealing with them as a whole. All the other stars go to Monique. She is so efficient and polite. Usually postal service workers are angry and demeaning. Monique is such a star of the USPS. I'm always in and out quickly and she makes the experience so much better.
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February 2023 by Sean Phillips
This place is frequently closed when they should be open. The employees there are miserable and try to make every customer they interact with miserable as well.
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February 2023 by Erin Ballentine
Truly the worst post office on the face of the earth. On the rare occasion that they're actually open during their posted hours, good luck finding someone nice to help you. I get people having a bad day but I've never had anyone be nicer than "severely inconvenienced" when I've gone.
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January 2023 by BJ Rice
I live on a road that is accessed by various delivery trucks, yet they tell me that my package cannot be delivered because they couldn't access my location. I had gotten my regular mail on the same day.
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January 2023 by Lena Parenyak
One of the worst customer service experiences ever (340 S Highland Baltimore location). The lady Monique had a huge attitude with me, yelled at me and didn’t allow me to doublecheck the address that she had put in the system from the form into the package to be sent internationally. And this is just one of the items that happened. Just an awful experience. Avoid it possible.
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December 2022 by Lp U.
This review is for 340 S Highland location. If I could give negative starts - I would. The lady Monique who works there has a very bad attitude for selective customers! I must've looked "wrong" for her. She was exceptionally rude while she treated the person in front of me very nicely. Don't come to this location if you can avoid it.
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December 2022 by David ramrut
Want to see what is wrong with the Postal Service, just visit this branch. Never seen a lazier group of people in my whole life.
