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February 2024 by Ann Petroff
ABSOLUTELY HORRIBLE CUSTOMER SERVICE BY KELLY
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May 2023 by Haseeb Khan
I’m so grateful to the workers here. They helped us find missing mail. My aunt had went to this location and asked them to help look for it. And they found it. Very sweet people who helped us!
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September 2022 by Valerie Harrington
Hate to add to the one stars, but they don't answer the phone, and even when they do, they just pick it up and hang up on you.
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May 2022 by Zachary Martishius
Unable to deliver mail to my address and refuse to assist. Telling me to call the USPS hotline which then tells me to contact my local post office. Back and forth back and forth.
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March 2022 by Jannie Harr
The worst service ever. I get mail for everyone that had my street address except for my mail. They can’t read to sort mail correctly
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January 2022 by Myles Powell
Haven't gotten my mail for over a month now. I tried to do a change of address and had to cancel it. Everything I call, they keep telling me it will come. Now I have missed an important court date and some other important mail and guess what?? I STILL DON'T HAVE MY MAIL.
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January 2022 by Alex zamenski
Upset I even had to rate it a 1 star, this postal office is legit trash. Apparently my house is on an overtime route, so they only drop mail when it's convenient for them which is never. I've been waiting on my check and a delivery of medicine. Simply trash.
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December 2021 by Christopher Rutherford
Not an actual post office but a carrier annex. Do not drive here to drop off Packages. This is a site for postal employees only. It is not labeled as such.
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October 2021 by Joshua Davis
The most disgusting post ppl ever for 21230 they deliver once a week
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July 2021 by Kelsey Heffner
I don’t know who it was that I talked to (I am awful with names) but he alone deserves the 5 star rating. After talking to USPS customer service twice and and running around Baltimore to two different post offices and no one being any help to find my package with my engagement photo dress in it, somehow he got it to my town 90 min away the next day and here in time for me to leave out of town this weekend and to get my photos done! Whoever he was I just want to say thank you and so much stress was removed because of what he was able to do! Thank you (I’m not sure if you’ll ever see this but I could not be more appreciative of the amazing customer service and actually helping and feeling like someone there cared)!
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April 2021 by diana d
the mail delivery in terrace view estates is absolutely horrible.i have the informed delivery and last week showed I was finally getting my w2..and something from irs.havemt received them yet
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March 2021 by Junga
Customer representative toldMe my package was here but there is no way to get in the building and the staff never pick up the calls. And when they do the phone just cuts off
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August 2020 by Briana Bull
To be honest, I’m not sure if it is this mail facility or the other. Regardless, I am leaving this review for both. Ever since I have moved to Brooklyn I have had trouble with the mail. The first day I moved in, I made a sign with my name on it, in big letters on the mailbox that says BULL. It’s a unique name , like how does one keep putting my mail in my neighbors box? I even changed the apartment number and floor for a noticeable difference. And then yo don’t even put the mail in the box, but on a hook just hanging out in the open for the world to see ! I’m going to have to leave a huge obnoxious note for the mail person. Or wait all day like a maniac just to have a word with them about their lack of effort to put the right mail in the box. At this point I want to know WHAT CAN I DO BETTER SO THAT YOU PUT THE MAIL IN THE CORRECT BOX?? If people ask, why did you not renew your lease ? I’m saying “ THE MAIL SERVICE IS HORRIBLE, you couldn’t pay me to live here.”
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August 2020 by Dave Dowling
This is not a public post office. There is no customer service window. It is an employee only mail sorting facility.
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July 2020 by Max Blackburn
They could not track down my package but told me it was at one of their facilities. After they said they would follow up and try and find it never heard back. Called multiple times and would be put on hold with no one ever answering the phone. When I would call back suddenly got a voicemail that it was closed.
