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December 2023 by Ofer Zmora
Had a mis-delivered package. Over a few days, Ms. Kelly personally tracked it down and made sure it arrived at my place securely. She was nice, professional, helpful and kept me updated throughout. You don’t see this kind of service often :)
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October 2023 by Victoria Johnson
Facility is clean and well lit! There was only one person behind the desk working, but another lady opened her window and helped me! Very sweet employees! They also have a self serve kiosk for a few things in case you are in a hurry and don’t want to wait in line! Will visit again!
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June 2023 by Barbara Hunter
Doesn't anyone answer the phone down there? Some of the mailboxes at the apartment building I live are broken, so I have to come down to 1000 East Lexington to pick up my mail although I work most days from 9-5. I was trying to get some information from them and there's not even an automated message. I wait for a long time for them to answer then I get a busy signal. I thought that this was the 21st century, but I guess some businesses still operate as though it was the 20th century. Answer the phones! It's your duty to that for your customers.
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February 2023 by Mrs B
Nice big location with plenty of parking
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October 2022 by James Cornish
This guy road rage, use his work truck as a weapon
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August 2022 by Andy Man
Outside drive through box was full. Mail spilling out. Had to go inside to mail
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October 2021 by joan russell
The delivery person lie and say they came to my door three times never came sent my package to a location Saying that I said for pick up when they changed it for pick up never called back to even tell me that they were not delivering again so rude and unprofessional
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August 2021 by All Money In
Had an issue with my mailbox not opening, Annie resolved my issue right away with a great attitude, thanks!.Edit. It's been weeks, nobody fixed the box, went back, different person, she said i have to go back to the main post office n pay them with proof of id. This girl sounds more sure so 3 stars insteadEdit: i never did anything and it got fixed, i assume the first person was right, back to 5 stars
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July 2021 by Preston Edge
Nice people, bad experience. Referred to this post office from my local USPS branch on Wolfe St. Was told they could confirm whether or not my change of address application had been processed. Called the number I was provided as well as the one from Google. No answer despite multiple attempts. Went in person, the staff and supervisor were both very friendly and helpful, but neither had the ability to check my change of address. They took my information and said they would call, 3 days and I haven’t heard anything. How does the Post Office supervisor not have authority to check an address??? Overall, a poor experience.
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June 2021 by Rodney Myers
How can a package take 3 days to come from Michigan to here and 6-12 days to get to the other side of the city? Enough is enough! Every other industry in the USA has to deal with the same problems. Why can't the USPS do any better? Absolutely the worst service in my 55 years on this planet and tired of the excuses.
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May 2021 by Genuine Siggers
Slow paced angry employees
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January 2021 by North ave Vedvik
Had an issue with my mailbox not opening, Annie resolved my issue right away with a great attitude, thanks!.Edit. It's been weeks, nobody fixed the box, went back, different person, she said i have to go back to the main post office n pay them with proof of id. This girl sounds more sure so 3 stars insteadEdit: i never did anything and it got fixed, i assume the first person was right, back to 5 stars
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August 2020 by sam dewitt
I have not recieved mail in a week and have been told to be patient and it will get there eventually....
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May 2020 by Talayah Nicholas
I am giving it two stars because a few of the staff are actually dedicated and committed, to their careers. However, some of the others could care less. Currently seeking a package, that was delivered to the wrong address.
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May 2020 by martina dickerson
They don’t never answer the phone when you call. U can’t expect to have customers keep the Place running if they don’t answer the phone. You can call 20 times and they still don’t pick up. That’s bad for business.
