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March 2024 by Eric Min
nice and friendly
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March 2024 by Ebony Dixon
This place is beyond the ghetto. Unprofessional, never open on time but always make sure they close on time. The mail is always late. You never get what the informed delivery says you’re getting . Needs to be closed down
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February 2024 by Lori David
They keep their phone off the hook. Appreciate the service but would save me trips if they would answer the phone.
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January 2024 by Bri Bri
Place doesn’t open on time. Informed delivery told me I was receiving 17 pieces of mail and the mailman never showed
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December 2023 by A Drayton
I have had mainly good experiences at this post office . My mail gets to its destination amazingly fast (especially considering that this is not Baltimore’s main post office) and the wait time for service is usually a short one.And the most pleasant and personable postal clerk works at this branch. Good customer service is spelled K-E-N-D-R-A. She is patient, communicates clearly and makes me feel appreciated as a customer. She bumps this four star branch to five stars for me.
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December 2023 by Monisha Lee
I’m a new homeowner in the area I place a order from SHEIN & usps was the carrier butunfortunately my package said delivered & somehow no one seems to know where it landed or how to retrieve it also it had a date & time in which my cameras shows no sign of usps on my property at all that day like reallyno I didn’t want a refund I just wanted my package they did nothing to help resolve my issue moving forward I’ll be sure to put under all my orders to not allow usps to pick up my packages
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November 2023 by Lazy Powerchord
What a disgrace of a facility. Incompetent workers and management. Lost several pieces of my mail and refuse to accept responsibility or provide a solution.
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October 2023 by Filipe DaFonseca
What a disgrace of a facility. Incompetent workers and management. Lost several pieces of my mail and refuse to accept responsibility or provide a solution.
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October 2023 by Karmel Warren
I went to the Post Office located on York Road on 09/29/2023. There was one man before me in line and one at the counter. He talked to a young lady who appeard helpful.... I saw her walk in the back and ignored him when she finally came out. I could not believe she said, "Any one here to drop off a package I can help you."There was only three customers in the place so she knew we did not have a package. The man in front of me and I needed a money order. We waited 20 minutes before another young woman helped us.That kind of thing almost always happens when I go there.I wish there was an option to place a video on here to prove my point.
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June 2023 by Patrick Paquette
This place is not a serious business. Very careless with details. They lost my vacation mail and have no explanation or plan to recover.
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May 2023 by Yonas G
I have always used USPS to send packages to different locations and they have never disappointed me.These ratings do not reflect the great service USPS gives.No one comes to rate them when their package is delivered. Only the few negative experiences are reflected here.
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December 2022 by Patricia Leach
Sort line. Polite employees. In and out in ten minutes.
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July 2022 by Evan Gakeler
Came in on a Tuesday afternoon and found the staff to be extremely quick and helpful. Will absolutely be using this post office for all future mailings
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June 2022 by Lisa O'Reilly
The worst staff ever. Everyone is in your business, shouting across the room, in front of other customers, that your mail is suspended, “You’re not getting your mail!”, others standing at the doorway laughing AT you for asking that they give you your mail across the counter as they are legally obliged to do… supervisors go out of their way to be rude, snarky, passive -aggressive… they walk away on you and then staff in the back laugh and talk literally behind your back. Others come out to snarl at you as if they are tag teaming each other laughing all the time. It’s pathetic.And all the time, I’m left standing there unserved until I just leave in disgust.Phone is CONTINUOUSLY busy so no hope of avoiding the gauntlet of bullying by being the adult and speaking with the manager.I accept that my dog has scared carriers and so the post office has taken it upon themselves to ‘suspend’ my mail. However, they have made it personal too... But no communication to that effect, no visit, just snarls and bullying. And this is NOT new. But how I’ve been treated is short ofIllegal. I dread going in there.This branch needs to be shut. Its staff is terrible. Delivering mail at 9pm at night on a Sat goes to either a lazy staff or disorganization. Either way, it really gives a bad name to an organization with an already hurt reputation.
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March 2022 by T Murray
They never ever open on time. We’re not talking a couple minute. They’re 10 and 20 minutes late.
