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February 2024 by james dunn
Why don't we get food ads delivered anymore I know other zip codes get them I'm going to report this to the postmaster general
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July 2023 by Jay Oliver
Quick and efficient
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May 2023 by Amee Pansuriya
This is the worst post office I have ever gone to. Very understaffed. I went for fingerprinting 3 times and was turned away due to machine being broken and staff being unable to do it
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April 2023 by Maria Park
We went to exchange our mailbox keys and file our change of address notices. It was about 11am and there was only one clerk and a line of people out to the lobby entrance. We asked for the forms, waited 10 minutes to get them. When we were ready, 3 people ahead of us were there for fingerprinting and we waited another 15 minutes. This is a typical experience at this location and part of the overall problem with the Postal Service in Baltimore City.
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December 2022 by Yolanda Gayden
This location is always super helpful and very nice. I see customers just being rude and nasty which solves no problem at all, but they never return that same negative energy. Postal is a very important and serious job. I appreciate them at Loudon Avenue.
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August 2022 by Ashley Reed
The employees at this location are straight up LAZY LIARS! Was at home all day sitting on my porch when I received a notification about a delivery attempt with no safe location to leave a package. It also stated that a notice was left. How?! I’ve literally been here on my porch, no mail truck, no attempt, definitely a safe location, no notice, NOTHING! So basically you’re saying if I want my stuff I need to come get it when I PAID FOR SHIPPING! I don’t understand why you applied to be a mail courier if you didn’t want to do the job? Pure lazy and deceitful! I bet you thought I wasn’t going to make a complaint because what you didn’t know is who I’m connected to and I’m definitely going to press the issue all the way down to main headquarters!
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January 2022 by Tamara S
I was able to be in and out within 20 min for fingerprinting. The lady at the counter was efficient, polite and professional despite an irrational customer yelling about not being able to get tape off the roll. This tape was offered by the USPS agent btw because the customer came to post office with her package opened. This place isn’t perfect but I’ve had more positive than negative experiences. We’re all doing the best we can - pls be kind.
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November 2021 by Precious Johnson
I am highly upset and beyond oblivious to the fact that on 10/20/2021 i mailed 4 letters out by certified mail, 3 made it to their destinations but the one that carried my sons death certificate is still being passed around. I called Carroll station and spoke with miss Betty Thomas and she assured me she would find my mail and call me. But instead i did not receive a call, it took me to track my mail to see that it was sent back to Atlanta, BUT the scan was not to return to sender it was just mailed back and no one knows where my son death certificate is. I lost my son now i lost his death certificate. This is devastating ? YALL NEED TO DO BETTER WITH PEOPLES MAIL!!! You never know how personable something inside of it means to someone! I WILL NEVER MAIL ANYTHING ELSE THROUGH USPS!!!
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August 2021 by Joan Michelle
My rating if this post office is based on the delivery not any employees of this post office. I believe there is a staffing issue because prior to COVID I never experienced this issue. Now I may get mail once every TWO weeks. I live on Augusta in Edmondson village. People are waiting in checks , debit cards, medicine, court documents, tickets and things that are TIME SENSITIVE.I am pleading with those In charge of this location to treat your employees right , give them incentives (lunch, over time, comp time, gift cards) to stay over and help out as much as possible get other postal workers from other locations to fill in here . Please hire more help
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July 2021 by Pretty Girls Pray
My mom order a patio umbrella from Amazon and was waiting on the package all day. The update on the package said attempt to deliver at 9:00pm and it was 6:00pm. My mother runs an in home daycare and we were in the house all day and nothing was delivered. So we called to have the package tracked down and it was sent to this location. I guess the person delivering packages didn’t feel like “working”. I went to the location with the tracking information and several people is standing in the hall waiting on their mail. I finally get to the window and before I could provide my tracking number, the lady says 4 parcels went out and my package may be out for delivery. I told her it says my package was at this location. I had to force her to looking up my tracking number and go look for it in the back. Needless to say, it was there, she just didn’t feel like getting it. The worst service ever. People don’t want to work while at work but look for a paycheck.
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July 2021 by Lee Brown
I haven't got mail regularly for last 4 or 5 months. When i do get a few pieces its junk. Can't keep up with medical and billingsStop by doesn't do any good just get bad attitude s
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June 2021 by Charlene Faison
This location is horrible. Don't know who the hours are made for. Closed my po box here cause it's only open when I'm at work. And let's not talk about the non delivery of mail for an entire week. Informed delivery shows important mail I need to respond to but can't because it's everywhere but in my mailbox. Delivery of mail in 21229 is almost non existent.
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June 2021 by Sophie's World
Seriously where is my mail? …… I see I have mail on informed delivery today then after 7wks we get mail and it’s two bills and nothing else I should have a box of mail !!! WHERE IS MY STUFF POSTOFFICE WHERE !!?????????
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June 2021 by Valencia Berner
Ranks in top ten worse in Maryland soon to be in the nation. Awful. You don't get mail for on average 7-10 days but the mail is there. I am tired of going there to get my mail which shows 12-22 pieces and they hand me 5-7 pieces? Really. Very urgent letter sent 2 months ago never received. Found out because a follow up (but too late) letter let me know it was an issue. This caused loss of income and way more stress than it should have.
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June 2021 by Tanika Gaskins
I barely get mail but inform delivery say to expect delivery.......... It never comes I haven't had mail in weeks....... My neighbors and I never see a mail truck anymore
