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December 2023 by Edward A. Wilson Jr.
My experience would be a lot better if they could find my package. They continue to lose my packages and it doesn't make any sense telling me that there's a package there and there's not and it you know. I don't know what's going on. Not happy though
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December 2023 by Calvin Chue
As a long time resident, this Post Office is consistently one of the best in Baltimore. They are often understaffed and thus have many temps, but the regular personnel are caring & hardworking. The most common thing among the staff I have known is that they often get promoted to new positions elsewhere. I recently had 2 pkgs mis-delivered by a temp, but my regular carrier & his supervisor tracked them both down from a random house in the neighborhood in less than 30min. That is how knowledgeable and dedicated they are!
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October 2023 by M.C. Schmidtz
Perfectly predictable post office. Not unusual really. Not unusually good. Not unusually bad. Dark, underfunded, shabby, the people who work there seem like they’re just making it. Honestly like every US Post Office I’ve ever been to! The US is a bummer. Mail is very very important. This service should be handsomely funded. Maybe we could spare some billions from defense. I bet no one would notice except the corrupt people sucking money from our bloated ‘defense’ bureaucracy.
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October 2023 by Jennifer S.
I literally came on here to counter the negative reviews. I don't know what people are expecting. But here's the truths: yes, they close for lunch. They have to eat, so that makes sense. The time they are closed is posted clearly in the door, and also online. It's an hour and 15 minutes, which seems reasonable to eat then clock back in. The people who work at this post office are super nice! I've only had pleasant experiences, and there's a guy with a long beard who plays cool music as well. It's clean and organized, and the employees are kind and seem to care.Exactly what more are we expecting? That they should never have a lunch? That's silly. It's a great post office. End of story.
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August 2023 by Erika Bowers
This is the worst post office I've ever dealt with. Constant issues, careless employees. The mail men/women can't even be bothered to put the mail IN my mailbox. They stick it on my gate, as though it's a gift for anyone passing by to easily grab. The package thieves in hampden are out in full force, and they are ballsy. Thanks to this location, they've set my mail out on a silver platter for these people.
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July 2023 by Landie Callanan
Super helpful employee! She offered alternatives to improve my mailing needs.I also love the open space and organization of mailing supplies and merchandise.
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June 2023 by Rhinestone C.
Why in literal Judeo Christian God's name would a federal operation such as the post office be closed during peak mid day hours?????????? Incredible inconvenience for small business and working people!!!! How and why would any real business be closed at 1-2 pm!
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May 2023 by Carole Breen
I have found the Hampden Post Office employees to be helpful and friendly at my many visits there.
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April 2023 by Sophia Dodson
I use this post office regularly, and have always received good service. Much appreciated.
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March 2023 by Venus Milo
I have found the people at this location to be friendly and helpful; including two different managers when I was having an issue with my mail. Thank you Hampden PO!! ⭐️⭐️⭐️⭐️⭐️
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February 2023 by Tasia Talbert
I am not sure what the 1 and 2 star reviews are about. After having a nightmarish experience at the USPS in Highlandtown for passport appointments for me my husband and my son, coming here was soooooo much better. I was actually scared that this appointment would go like the first but it didn't! It actually made me wonder if the clerk at the Highlandtown location may have been remedial or some sort... THANK YOU USPS HAMPDEN
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December 2022 by Kyra Evelyn
Service has greatly improved in the last couple years. Service is especially quick when there is more than one attendant at the counter. In and out in under 15 minutes during the Holiday rush.
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October 2022 by Marsha Russell
When we go away, we fill out all the necessary forms. The P.O. Is supposed to deliver the accumulated mail on the day we have chosen. They simply will not do it. When we call and ask if we may pick it up from the post office they ALWAYS say it is in the van, ready to be delivered, and will come that day.Today is the third day since our return and we’ve seen nothing. Same pattern last time we returned.
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October 2022 by B. Elias Snyder
Lost my passport and I had it pay for a new one then 6months later it randomly appeared at my house.
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October 2022 by * Conner
I dropped a package off at this post office on a Saturday, I had to be in and out of there in about two minutes. The clerk was pleasant and efficient.
