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March 2024 by Joshua Asher
they don't honor passport appointments. they just make people sit there and wait indefinitely. line of people waiting who made appointments. staff couldn't care less means. terrible management
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March 2024 by Malik
Always delayed they suck like fr suck
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February 2024 by Zakiyyah Wheatley
If I could give 0 stars I would my packages have been stolen by a carrier for the third week in a row I keep requesting my packages to be put at myFront door however this never happens I call and contact the post office nobody ever calls me back nothing ever gets done I am tired of re ordering things and then having them stolen please somebody in form me on my options because i am tired of this
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February 2024 by brit
Terrible service! Despite what the website states this location does not do walk-in passports on certain days and times. Extremely inconvenient and the website needs to be updated.
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February 2024 by William Johnson
What was once a true gem of USPS services representative of pride in giving OUTSTANDING customer service and satisfaction; has turned into an edifice of poor service where even the most basic service of " getting mail delivery to ONE'S home "has major problematic issues and consequences.
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December 2023 by Frank J
No one was working to serve customers at 4:45pm when they are supposed to close at 5pm
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December 2023 by James Gause Jr
Mail was never delivered today and on all days when there was something extremely important that I needed to receive today and my notification informed that it was supposed to be delivered. Tried to contact someone but no response. Even tried to chat online but notice came up there were no agents. Words don’t express my frustration and your only response will be a scripted apology with no accountability!!! The absolute worst!!!
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October 2023 by John Logan
Two of the ladies at the front helped my wife and I beyond their scheduled hours. I feel they went above and beyond to ensure we were taken care of. They exhibited fantastic problem solving and empathy for our stressful situation. Thank you!
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August 2023 by Gricelda Cruz Villatoro
I waited for more than 30 min they took forever and i didn’t even get my service done. I was just going to return a package just because my box wasn’t closed with tape the lady wanted me to buy tape and whole tape how stupid is that. I always but seriously always been doing this in other usps they never asked me to buy tape to close my boxes they always been nice to do it for me. She gave another lady tape and i didn’t see her paying for nothing. Bad bad service don’t come waste your time here there was many people doing returns she could have take care of that but nope she made people wait for nothing. Buy tape come on!!!
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August 2023 by Cynthia McIntosh
There is always a line with only 1 person providing service for the patrons. During a recent visit there was a staff meeting being held at 9:30 you could hear everything discussed in the lobby area . Horrible I will take the drive to parkville
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August 2023 by Reemy DaKiid
So I pulled up at about 12:40 to cash a money order and the guy tells me come back at 2 cause they are going to lunch. I come back just for them to say they can’t do it smh make it make sense. Waste of time and Gas 0Stars
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August 2023 by Hotepsekhemwe
The female front worker is just plain mean! Rude!!
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May 2023 by Alexander Gineitis
The gentleman who works is so kind. I appreciate him!
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January 2023 by luis m
The staff member (unfortunately I did not get her name) was extremely helpful. The member attended to the customers quickly, was attentive our questions/concerns, and was courteous. Definitely will go back to this office for personal and office transactions.
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December 2022 by Corey Barnard
I’ve never had a problem shipping with these guys, they are always very friendly and helpful
