New Owners WashWorks

Car Wash
Hours:
2030 N Howard St, Baltimore MD 21218

Tips

Hours

Monday
8AM - 5PM
Tuesday
8AM - 5PM
Wednesday
8AM - 5PM
Thursday
8AM - 5PM
Friday
8AM - 5PM
Saturday
8AM - 5PM
Sunday
8AM - 5PM

About New Owners WashWorks

New Owners WashWorks is a car wash business that has experienced notable changes since its new ownership. Many customers appreciate the improved service and convenience, especially those with subscriptions allowing unlimited visits, which are now offered at a rate of around $65.99 for new customers and $59.99 for existing members. The subscription model is popular among regular users, such as those who enjoy washing their vehicles after outdoor activities like hiking, and who previously visited the car wash multiple times a week. However, there are some concerns. Customers have expressed dissatisfaction with the quality of service, particularly regarding window cleaning. The business charges an extra fee for inside window washing, but reviews mention that the windows are often smeared with wet, dirty rags, resulting in a poor appearance when sunlight shines through. Despite raising these issues with the staff, management has not addressed the problem, citing a lack of dry towels. Some customers feel this is unfair, especially given the cost of the service. Other feedback points to long lines and occasional damage to vehicles, such as license plates coming off during the wash. Communication issues have also been noted, with some staff members not speaking English fluently, leading to misunderstandings. Overall, while the business has improved under new ownership, customers suggest there is still room for better service quality and management attention to concerns. The price increases and recent changes have made some customers reconsider their loyalty, but many still value the convenience and subscription deals offered.

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