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January 2024 by David Nagel-Nunez
Nice store and friendly staff. We've been to other locations and this one was similar to the others. Very organized and clean inside, and there's a large variety of kitchen products. There were some seasonal items on sale, and they gave a free sample upon entering. Nice store overall!
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November 2023 by Rose Marcin
Beautiful store, lovely items, nice staff, CRAZY expensive!!
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November 2023 by Tricia Duke
We so enjoyed our shopping experience! Tiffany was our sales person and she was so personable and extremely knowledgeable. Great customer service to include coffee! Well stocked store and easy parking. Excited to use our new cooking pans!
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November 2023 by Ariadna Chavarría
I tried to return a coffee maker, it was open because obviously I needed to make sure that was working… It didn’t matter, they just gave me a gift card although their website says 30 days of returning. Liars and the worst costumer service
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March 2023 by Di. Traveler
Cute store. Friendly staff. Free parking. Convenient location.
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March 2023 by Keith Carey
Friendly staff, easy to pick-up and nice store
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January 2023 by Christie Polen-Bonitz
Exceptional customer service over the past several months. Great inventory when I was shopping.
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December 2022 by Grant A
Low to no inventory of thing people actually buy. We went in get regular supplies that we use every Thanksgiving. Sold out of everything, and have been sold out. So apparently, you have to start shopping for Thanksgiving in October.They do have a healthy inventory of gimmicky items that have a single purpose and take up kitchen space.
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November 2022 by Marie-Catherine Savoie
Salespeople are extremely helpful and knowledgeable. I’ve needed to make several returns recently and they handled them very promptly with no hassle. The shopping space is very well laid out and there’s ample parking.
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October 2022 by Marie S.
Salespeople are extremely helpful and knowledgeable. I’ve needed to make several returns recently and they handled them very promptly with no hassle. The shopping space is very well laid out and there’s ample parking.
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July 2022 by Jason Keyes (JEKeyes)
Much improved experience from the last time. Extremely helpful and kind employees. Will definitely be back.
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May 2022 by Michael Quasebarth
I had forgotten that there was a Williams-Sonoma in the shopping center. I thought since the one in Towson Town Center left there was not one in the area. When did because everyone here was very helpful and very knowledgeable. I definitely will return.
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May 2022 by Eric Roberts
Love this store. Every kitchen, meal prep and presentation need you could want. Quality items and great gadgets. I walk through this store as a therapy session. Works every time!!
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February 2022 by Jennifer B.
I went into this store for the first time because it was the closest place to me where I could get something I needed for cooking, and needed it quickly. It was fine though the service was very slow. As it turned out, though, the size I bought didn't work so I had to return it. When I went to return it the service was icy at best. They said I could look around while they took care of it. After looking around a while I went back up to the counter and asked if the return had been processed. The saleswoman said only "yes." So, confused, I said, "do you need my card or anything?" And she said only "no." So, even more confused I said okay and started to leave--at which point she and her two associates all burst out laughing. Laughing, she said "well, you have to sign the receipt!" As if it was obvious. I felt humiliated. When I went to sign the receipt, I said gently "it's never fun to have a bunch of people in a store laughing at you." She completely ignored me. I asked if she'd heard me and gently repeated what I had said, and got merely a grunt in return. That made me feel worse. I've never been treated so disrespectfully in a store. The store is in a wealthy complex and I imagine they must get some obnoxious customers, so I empathize. I wondered if there was something about me being white that made them want to humiliate me. Maybe they thought I was one of the rich obnoxious customers. But the truth is I never shopped there before because I can't afford it normally. I wouldn't have gone this time if I weren't desperate to make the valentines dessert I wanted to make for my family that night. I hope someone from that store reads this and feels bad for humiliating a perfect stranger, for no reason except perhaps that they thought I was something I am not, based on the color of my skin.
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February 2022 by Henry J. Herr
Skillet. Quick trip to get a new griddle and skillet. Great service.
