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November 2023 by Cara Esser
Had a 90 minute massage here the other day which was amazing. Very friendly staff and definitely accommodating! Would recommend trying out for a massage or facial.
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October 2023 by Kima Jay
I was gifted a spa day for my birthday. While I can’t give a review on service vs value, I can tell you the service was top notch. I received a full body massage, facial, and relaxed in their sauna, and offered champagne and chocolate. I throughly enjoyed being pampered for 4 hours. Add Zina’s to your list, you will not be disappointed.
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October 2023 by Shirley Poling
I had a European facial by Zina that left me glowing! Zina made suggestions that were helpful and went with the options I chose. My skin felt so good, I did not want to dull the glow with makeup. The facial plus neck & shoulder massage was definitely relaxing.The Spa is a very nice, comfortable environment.
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October 2023 by imani mulzac
Had an AMAZING experience at ZIna's. Zina was very lovely from when I called to make my appointment to meeting her in person. She gives great customer service and is so sweet. Daniel gave THEE BEST massage and body scrub. I will definitely be returning!Thank you Zina and Daniel !
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October 2023 by joanna querbes
“Beware: They Didn’t Honor Their Own Cancellation Policy”I am writing this review after an extremely disappointing experience with Zina’s Day Spa, marking the first time I’ve ever felt compelled to review a business publicly. I booked a special spa day for my mother and myself during a brief visit to Baltimore. However, my mom fell seriously ill on the day of our appointment. I promptly communicated this to Zina, the owner, who initially offered to reschedule for the following day. While my mother was too ill to attend, I was willing to go alone. Yet, as my mother’s condition worsened overnight, we had no choice but to leave Baltimore first thing in the morning, prompting me to cancel my rescheduled appointment.Despite my efforts to communicate, I was shocked to find that Zina charged me the full spa package amount of $789. This is in direct violation of their own cancellation policy displayed on their website, which states that same-day cancellations will incur a charge of only a 50% security deposit, with full charges reserved solely for “no shows”. I accepted the possibility of being charged the deposit, but being charged in full is both unjust and misleading.I am sharing this experience not for sympathy, but as a cautionary tale for others considering services at Zina’s Day Spa. It’s disheartening when businesses choose not to uphold their own publicly stated policies, especially in circumstances beyond a customer’s control.
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September 2023 by Josh Johns
I called Zina’s and asked for a pretty unique experience. I wanted my wife and her two friends to get a full spa day and for them to never have to look at the bill. Zina’s was able to help me keep my surprise spa day as seamless and relaxing as possible. I paid over phone, told them to tip 20%, and that was that. All three of them went home happy and highly complementary of the service provided by Zina’s. They are very easy to talk to, and very willing to assist with any special needs.
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September 2023 by Nicole Miles
My husband and I were able to get a couple’s package in last minute and they did not disappoint! The facial was absolutely customized to my skin and everything was explained well. The facials and the massages were excellent but the real winner was the body scrub. The owner is amazing as well and you can tell she cares about her craft. The other staff members were also equally amazing.
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September 2023 by Justin Streim
Pricey, but it’s great quality.I took my wife for a couples massage plus facial for her birthday. Zina was incredibly accommodating, and from the second we stepped in the door, we were treated to a tranquil and welcoming staff. The deep tissue massage was wonderful, and it definitely loosened a lot of the muscles I use carrying my kids around.
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August 2023 by Sandra Nwaokoro
The woman who works at the front desk was a European woman with an accent who was highly inappropriate and rude. She tried to force a 20 percent gratuity on just two people without asking for my consent or giving me the option to choose the gratuity amount I wanted to give. She repeatedly claimed that the website stated a mandatory 20 percent gratuity for all customers, which was not true. The choice of gratuity should be up to the client and should not be imposed as a mandatory expectation, nor should it be added to my total without my consent.Also the champange and chocolate thats supposed to come with the couples massage they didn't even offer it to us we had to request it. Please be very careful when booking at this establishment and make sure to check your receipt.Service: Massage
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July 2023 by James Bryant
Me and my wife came decided to treat ourselves before my surgery. Zina and her team were able to accommodate me as an amputee and were very friendly. Great time and experience will definitely be coming back once I’m healed up. Definitely worth supporting a local business that values customer satisfaction over making a quick buck.Services: Body waxing
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July 2023 by Black Cat
We had a couples package. The massages were wonderful. We were so relaxed. I'll definitely go back for the massage. My partner said his pedicure was nice. The manicure could have been better.Services: Pedicure
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July 2023 by Kieairra Norales
The staff was so wonderful. We were unaware that we needed an appointment for a couples massage but they were able to squeeze us in for a very relaxing session. They really gave us just what we needed for our anniversary and even gave us some ideas about places to eat at in the area. The next time we visit Maryland we'll definitely be back .Service: Massage
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June 2023 by Kelsey Bennett
I can't wait to return! I decided to treat myself to a spa package for my birthday. I knew I was in good hands as soon as I walked in the door and spoke to another lady who was positively glowing after having the same relaxation beauty package. She said she does it every year for her birthday, and I really think she's on to something. I'm not sure I can pick a favorite part between the facial, massage, and mani/pedi because the whole experience made me feel like a queen. By the time I had my champagne and truffles, I texted someone saying "I think I found Heaven."
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May 2023 by Ayanna Riser
Had an amazing experience at Zina's today! Was in need of some self care and was kindly gifted a spa day, so I can't really give an opinion based on service vs. value. However, I thoroughly enjoyed all services received - massage (full body) mani, pedi and lastly a facial, which put me to sleep, so I'd say it was a good day. Everything was timely and transitioned smoothly, all staff were polite and pleasant. I would recommend this package! Note: Cash isn't required, but appreciatedServices: Pedicure
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March 2023 by Cindy Curley
I ordered the Rejuvenation Spa package. Massage, Facial, Mani & Pedi. The staff were polite & very kind. Daniel gave an excellent massage, Tanya a refreshing facial & my nail tech took very good care of me. Ms Zina offered me champagne & chocolate during my time there. The place is very nice & has many services. I just think "logistics" need to be worked out as I did not know where to go after each of my services. I will go back & I recommend giving Zina's your business.
