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February 2024 by Greg Stratton
Mack, whose name has been mentioned in previous complaints in reviews of this 711, should be fired. After attempting to check my bank account balance on my phone to see if I could afford to buy 5 items, I realized that I couldn’t pay for four out of five, and during the 1 minute it took to check my balance, he started huffing and puffing impatiently, and sarcastically asked, “are you mentally ill?!” Yes, he literally asked me 5 or 6 times if I had brain damage or was slow or mentally ill! (actually sarcasm is one thing, but he was just downright NASTY).So naturally, I asked his name and the store manager’s number, obviously to file a complaint regarding this disrespectful behavior.Mack’s response: “none of your !?&$@!’ business is what my name is and that’s my manager’s name, too! And thanks to you I now have to put away all (four items) that you decided not to buy.” Then when I asked for a bag, he THREW the bag at me and walked away.It turns out that my two friends waiting for me in the car later noted that when I walked into the store he seemed like he was about to go for a smoke break. They also confirmed my suspicions when they both agreed he definitely appeared high. I noticed that he was definitely tweaking when I initially entered 711.I’m going to spread the word about how 711 has allowed this person keep his job. I’m definitely going to avoid 711 in the future. God forbid that 711 customers ever ask for assistance in trying to find items. I guess good customer service from store associates is not 711’s priority, at all.To all: Beware of this 711! Go elsewhere!
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October 2023 by Ashley
Absolutely rude!!! I literally just called twice to see the money order machine was available before I made the drive to the store 10pm at night. A male answered the phone twice and hung up on me both times. The 2nd time was while I was still talking. I'm just in shock. I have never received such ignorant customer service over the phone. Terrible
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September 2023 by Kelly Fac
This place is terrible the guy behind the counter Mack is a disgusting person.He always nit picks at anything I do wrong whenever I come in.He is very aggressive and a snob the lady is nice and always says hello but the guy is just simply mean and rude I’d suggest don’t go here and be harassed by fake smiles and this con artist.
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February 2023 by Dustin Dietz
I’m totally disgusted with this 711. They continue to sell Vapes Esco brand that are defective and won’t return your money or switch the vape over to a new one. 20$ they got from me on that one and won’t be getting anything in that nature anymore. So please DON’T BUY their vapes
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January 2023 by Sheryl M.
Great employees who are friendly and know exactly what you want if you are a regular!
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July 2022 by Raymond Santiago
It’s become a liquor store and unsafe with all the aggressive bums hanging around the area!!!
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May 2022 by Cierra R.
I walked into the store around 8am this morning 05/12/2022 I got a fountain drink and a tobacco product . I had my ID ready and gave it promptly to the only female cashier working . She had a poor attitude and treated me as if I was her problem. She wouldn't get the cup to scan so I turned it in an attempt assist her not realizing all the bar codes were different as she began to scream at me that it wasn't a slurpee ! So that's not what she needs to scan ! Then i take a step back and she grabs my tobacco product it once again does not scan and I'm assuming neither did my ID she gets another attitude grunting and griping . The customer behind me looks at me and makes a face I'm on the phone I state I will not come back to this 7-Eleven again and she once again proceeds to scream at me and say "WELL I'm sorry I'm not going fast enough for you!" And I informed her it was not her speed it was her poor customer service she scans the wrong tobacco product and continues to scream at me as I go to leave and picks up the tobacco product I asked for and mockingly states "here's what you should have got haha" if she is not fired before the end of the day I be sure to spread this information on all social media platforms and to my peers who also visit 7elevens frequently there are 3 in that area alone perhaps my business should go to them.
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March 2022 by Candice Rose
Used to frequent this location on a daily basis. A shame because I love their coffee & big bites. Decided to give it another try tonight, bummer.
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November 2021 by Sandipkumar Nayi
It's ok
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October 2021 by Omaha N'prabla
The sales associates are always cool, but there are always shady bums hanging in front of the store.
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August 2021 by John Frankhouse
Clean very helpful
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January 2021 by Ice Man
They always have hot food in the morning?
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November 2020 by Omaki Rikugan
The sales associates are always cool, but there are always shady bums hanging in front of the store.
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September 2019 by Carrie M Hillegass
Lady is too lazy to make the taquitos, too busy sitting the entire time. Never coming here again thanks
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January 2019 by Bre Beauty
Extremely rude and disrespectful I called to ask if they a something in stock and he said I'm busy and hung up on me!!!
