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January 2024 by chris b
Great customer service. I ordered a size not in stock without realizing I had an old address on file. When I went in to ask about order and the manager saw that, she immediately corrected it and sent me another pair without any hesitation. It's difficult to find outstanding customer service these days, and it goes a long way. Got my jeans, they fit great and I'm very appreciative of the staff helping me!
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December 2023 by kozerag
Don’t ship anything online to this store. They’ve sold 1 of my items and others take 3-4 days to get processed. No sense of urgency. Poor customer service.
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April 2023 by antony stromsky
Nice selection and very friendly service!
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March 2023 by Madison Ford
You probably don't wanna shop here unless you're pretty slim tbh, I got two pairs of pants and I would normally get sizes 16-18 but I noticed the sizes were a bit off so I got 30's and they still didn't fit. Other then that the service was great but I'll be returning the pants.
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February 2023 by Chris Patrick
Friendly helpful staff but this AE never has as much stock as the others. They do keep the store clean and nice but I've found a lot more inventory at other locations.
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January 2023 by Ty Lowry
So I had a little situation with not being able to get a shirt, however I called a store about 2 hours away from me to get the shirt. They provided me with the shirt with the exception to send it to my store near me. Harford mall thankfully accepted the shipment with my hold. Gave me a call saying my shirt was there, and I came the next morning. The staff recognized my name and went to the back to get my shirt. I'm glad they knew not to put it on the floor. I'll admit I was nervous about that. I can't thank everyone enough for getting this shirt to me in a emergency notice. I'll be sure to shop there again soon.
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December 2021 by Ree E.
I do not normally shop in AE, I thought they didnt have anything that would be flattering to my shape. I am a short curvy woman and let me tell you, the highest waist jeggings are amazing. I got a 14 regular, I like the length and the amount of stretch, they also are high waist so they hide my pouch which is a plus. They're my new go to for jeans but they can be a bit pricey! You can order online and ship them to your home or to the store. I shipped my order to the store and pick up was easy. There was no line and the young lady went to the back and brought them up bagged and ready to go. I said this was easy and she said yep that's it. You're all set!
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May 2021 by Carly Berterman
AE is my favorite place to shop! I love how accepting they are of all body types :) I especially like this location because of the friendly associates who are always down to help when I need something! Thanks for rocking :)
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May 2021 by Daniel Koors
great store! Love their jeans. Customer Service is A +++. Great management team !
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May 2021 by lexi schollian
Love this store!!!!! 10/10 would recommend, staff is super friendly and made my shopping experience so enjoyable.
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May 2021 by Em McCarthy
Great staff and very organized!
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September 2020 by Benjamin Black
It is my go-to one stop shop for both formal and casual wear. The employees are ALL extremely helpful and friendly and make the experience enjoyable.
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November 2019 by Catherine Moncrief
They took my returns with no problems!!!?! Great to deal with!!!! Bought more stuff!!!!!!
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November 2019 by dwayne allen
Good place for shopping
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October 2019 by bigboy19941000
They always have a deal on something and I like how the clothes look and feel.