Ashley Store in Bel Air MD is praised for its friendly, helpful, and efficient staff. Customers highlight the excellent service provided by team members such as Terri, Amber, Joanne, and Rachel, who assist with everything from furniture selection and interior design to finance questions and old furniture removal. The staff are described as courteous, knowledgeable, and attentive, making shopping experiences easy and painless. Many reviews mention the staff’s willingness to go above and beyond, with some customers noting how staff members worked diligently to find parts or resolve issues, ensuring customer satisfaction. Overall, the store offers a positive atmosphere with helpful staff committed to providing great service, making repeat visits likely for many customers.
Walked in to place an order and meet Amber with her bright smile.. she was very attentive to our needs and literally got us in and out of the store within 20 mins.. Thanks Amber!!
January 2026
Recently visited Ashley Funiture. Amber was a great help with all of my furniture needs and provided excellent customer service.
January 2026
Very positive experience at the Churchville, MD location with Bobby L. and Marcie. We purchased a sectional and they made the process easy and efficient.