-
February 2024 by Bill Becker
I ordered parts for pickup, they had my parts and were ready to go. Can't ask for anymore.
-
February 2024 by Joe Ridenour
Awful customer service the manager Eric I guess if you want call him a manager is of no use. Tried to use my commercial account multiple times they tell me I have to be verified by calling my business. I’m standing in front of them after hours how can you verify me if my business is closed. I called back the next day to try to get everything straight only to be hung up on by the so called manager Eric who has to be a weasel because when I called back he only left me on hold and wouldn’t pick the phone up. I would never EVER consider going to this place much rather just go to Advance where they actually care about doing business. This behavior also explains why the parking lot is always empty except the people using it to park for the karate school next door.
-
December 2023 by David Sorrick
Clerk said hello asked what i was looking for. Looked up the part and directed me down the aisle to get what i needed quick in and out. Just what i needed.
-
December 2023 by Josh Dudley
They don't know what parts they have or not but they are always nice
-
December 2023 by Bryan Devries
They usually have what I need for my vehicles.
-
November 2023 by Jennifer Pritchard
Eric was amazing. A shop from OC MD replaced my alternator months ago. It turns out the alternator was defective and the shop got the alternator from a diff store. I was in my home town and turns out the shop was making shady returns and it said my alternator had already been returned which was not true. Eric managed to fix it and help me get my warranty return. As a single mom I am grateful on this holiday season.
-
November 2023 by Peppermint Patty
AutoZone in Bel Air is fantastic. Dylan changed my battery and upon further inspection, he determined the problem was a cracked terminal end. He happily refunded my money and even tested my old battery to make sure it was still strong!
-
October 2023 by Patricia Daniels
The guys here are always so friendly and helpful. I walked in late night looking for a cleaner for my leather seats for my car, and they helped me find just the thing!
-
October 2023 by Angela Cullison
Dylan was extremely helpful with finding the correct windshield wiper blades and installed them for me. Very professional and knowledgeable.
-
October 2023 by Rockfish Empire
The cashier was impolite and not informative. Gave me the wrong kind of torque wrench too.
-
October 2023 by Katie Hedges
The customer service here is horrible. The employees are rude and incompetent. Even if they don't know what they are doing at the store, being nice about it is customer service. They spent more time trying to tell me what I was doing wrong than they did helping me.
-
September 2023 by Jim Kuterbach
They didn't have what I needed, but that isn't the reason for the one star. The workers were incredibly rude and had no interest in actually "helping" a customer.
-
September 2023 by Steve Allcock
Went in there for a quick purchase and walked out in 4 minutes flat - great service
-
July 2023 by Nancy Fuller
Dylan, my Irish lad and savior! Thank you so much for helping out an old lady in her time of need…I would never have been able to do the addition of freon to my auto air conditioner without your kind guidance! Stay blessed!
-
July 2023 by Jamie Schultz
I was in this store about 2 weeks ago. I noticed an employee towards the end of the building who was talking to someone. I didn't think anything of it. I checked out and this employee was now at the exit door, blocking it and not moving, smoking, talking loudly with someone. He saw me there and still didn't move. I and another employee had to say something to him just to get him to move. The language he was not professional either.